Slovenian Speaking Customer Support Specialist

Are you an organized solution-driven communicator fluent in Slovenian Do you want to balance a rewarding customer support career with your weekends completely free We are seeking a Slovenian Speaking Customer Support Specialist to join our remote this role you will assist our Slovenian-speaking customers with inquiries orders and general support while enjoying a fixed Monday-to-Friday work schedule.
This is a 100% remote position based in Bulgaria giving you the flexibility to work from your home office anywhere in the country.

• Language Skills: Native or near-native fluency (C1/C2) in Slovenian alongside strong working proficiency in English (B2 or higher) for internal communications and system tools.
  
• Legal Status: Must be an EU citizen or hold a valid unrestricted work permit for Bulgaria.
  
• Location & Setup: Currently residing in Bulgaria with a quiet dedicated home workspace and a reliable high-speed internet connection.
  
• Please note: No relocation support is provided for this position; candidates must already be based in Bulgaria.
  
• Schedule: Ability to work standard shift hours Monday through Friday only (no weekends).
  
• Skills: Excellent written and verbal communication active listening skills high empathy and a customer-first attitude.
  
• Experience: Prior experience in customer service call centers or e-commerce support is a plus but candidates with great soft skills and eager to learn are welcome!
  

• Provide prompt courteous assistance to Slovenian-speaking customers via phone email and live chat.
  
• Resolve inquiries regarding order status shipping updates product info returns and simple billing questions.
  
• Maintain a consistent high standard of customer satisfaction during every interaction.
  
• Escalate complex technical or logistical issues to the appropriate internal departments when needed.
  
• Record customer details feedback and support ticket resolutions accurately in our CRM database.
  

• Work-Life Balance: A structured MondayFriday schedule with all weekends off.
  
• 100% Remote Flexibility: Work comfortably from your home anywhere within Bulgaria.
  
• Tech Hardware Provided: Complete equipment package (laptop extra monitor headset) shipped directly to your home address.
  
• Competitive Remuneration: Attractive base salary supplemented by monthly performance bonuses and food vouchers.
  
• Comprehensive Benefits: Private medical and dental insurance employee assistance programs and wellness support.
  
• Paid Training & Growth: Fully paid initial onboarding training with ongoing skill development and clear internal career pathways.
  

If you are looking for a remote customer support role in Bulgaria that respects your personal time and offers guaranteed free weekends we would love to hear from you! Submit your CV in English today and take the next step in your remote career!