Slovak-Speaking Solutions Consultant with Slovak and English – Sofia, Bulgaria

Slovak-speaking Solutions Consultant with Slovak and English Sofia Bulgaria. 1535. Relocation support included.

• Location: Sofia Bulgaria
• Languages: Slovak
• Salary: 1535
• Start: 11/9
• Relocation: supported details below

CloserHire is partnering with a leading digital solutions provider in Bulgaria to recruit a Slovak and English-speaking Solutions Consultant for a project with the worlds largest search engine based in this role you will provide expert support and guidance to users helping them get the most out of innovative digital products. Youll join a collaborative fast-paced team environment focused on delivering exceptional customer experiences and driving product value.

• Deliver professional support for our products and services maintaining a stellar customer satisfaction rate
• Master and efficiently utilize CRM software ticketing systems and other customer service tools to meet the unique needs of our customers
• Engage customers through multiple channels including phone email and chat
• Resolve customer inquiries within agreed SLAs using our comprehensive knowledge base and established protocols
• Consistently meet or exceed performance goals for call handling time first-call resolution and customer satisfaction scores
• Collaborate with team members to share best practices and contribute to the knowledge base
• Participate in ongoing training and stay updated on product knowledge and industry trends

• Fluent Slovak and English communication skills
• Strong interpersonal abilities and customer service orientation
• Ability to follow structured guides and processes
• Excellence in active listening and problem-solving
• Adaptable and quick to learn new processes and technologies
• Self-motivated with a passion for customer satisfaction
• Customer-focused mindset and delivering exceptional service
• Excellent communication style ability to explain complex concepts simply
• Ability to troubleshoot issues and find creative solutions
• Ability to collaborate and shares knowledge and contributes positively to team dynamics

1535

Bulgaria applies a flat 10% income tax and living costs in Sofia and Varna run well below Western European levels the take-home goes considerably further than the headline number suggests.

• Flexible contract conditions (temporary employment part-time options)
• Financial support during relocation (e.g.: for transportation hotel stay rent and assistance in finding a long-term rental)
• Fully paid training
• Stable job and career development opportunities Attractive salary
• Additional health insurance 50 benefits and services to choose from Positive international working environment
• Support and learning
• Employee referral bonuses

• Airport pickup Flight reimbursement up to 300BGN with 1st salary 21 days in hotel in Sofia company assistance with finding permanent accomodation Notes: Customer
• Care Non-technical troubleshooting for Play
• Store gPay Google for Families Books Movies etc. 10:00-18:00 Monday-Sunday Phone/Chat/Email

Bulgaria is one of the best-value moves in Europe right now. Sofia and Varna offer city living at a fraction of Western European costs an established international BPO community and a flat 10% income tax.

• Apply with your CV we read every application
• A short introductory call with CloserHire around 30 minutes
• Interview with the company
• Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.