Serbian-Speaking Customer Service Advisor Trust & Safety

Were recruiting Serbian speakers for a Content Moderator role on a Social Media & Trust account based in Sofia Bulgaria.

Youll help keep a major online platform safe by reviewing reports and applying platform policies.

Work model: On-Site.

Compensation: 1280.

Start date: 24/Aug/26.

Relocation support is available for candidates moving from abroad.

Welcome bonus paid after 3rd/6th month EU-eligible only.

Please note: this role involves reviewing user-generated content and may include exposure to sensitive or graphic material as part of standard content moderation duties.

In this role youll answer customer questions by phone email and chat keep accurate records of each interaction and escalate more complex cases to the right team when needed.

Were looking for candidates who communicate confidently in Serbian and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential as full training is provided.

You can expect thorough initial training continuous coaching from your team lead and a clear path for career progression over time.

If this sounds like a good fit wed love to hear from you.

Full training and career development support provided.