Senior Commercial AI Solution Architect

TheSenior Commercial AI Solution Architect designsand deliversfull-stack AI solutions that transform commercial processes across pre-sales sales and after-sales by combining intelligent workflows with custom web and mobile applications enablingDormakabato reduce cycle time enhance operational efficiency and build sustainable competitive advantage. By owning solutions end-to-endfrom process analysis and AI architecture through application development and deploymentthe AI Solutions Architecteliminateshandoffs accelerates time-to-market andestablishesinternal AI capabilities that scale strategically across the organization.

• Process Analysis & AI Architecture Design
• Conduct detailed audits of pre-sales sales and after-sales processes toidentifyautomation opportunities and bottlenecks
• Define AI workflow architecture decision logic and agent behavior for specific business processes
• Gather detailed business requirements success metrics and constraints from commercial stakeholders
• Full-Stack Solution Development
• Build AI workflows and agents using low-code/no-code platforms or custom development as appropriate
• Develop web and mobile applications that expose AI capabilities to users (sales reps support teams field staff)
• Create intuitive user interfaces that simplify interaction with AI-powered processes
• Implement backend APIs data pipelines and system integrations to enable end-to-end automation
• Data Lake Optimization & Semantic Design
• Map current data pipelines andidentifygaps in data availability for AI consumption
• Apply data science techniques (ontologies data modeling semantic understanding) to structure enterprise data
• Design data consumption patterns that ground AI solutions in currentaccuratebusiness context
• Ensure data quality governance and compliance for AI-powered system
• Solution Delivery & Optimization
• Conduct comprehensive testing (functional performance UAT) tovalidatesolutions meet requirements
• Manage solution deployment rollout and team adoption across commercial functions
• Monitor solution performance post-launch andidentifyimprovement opportunities
• Troubleshoot issues refine workflows based on real-world usage and continuouslyoptimizeAI behavior
• Governance & Standards Alignment
• Ensure all solutionscomply withAI Center of Excellence standards protocols and best practices
• Architect solutions withappropriate riskmanagement security and compliance controls
• Document solutions andmaintainalignment with enterprise architecture and AI strategy
• Participate in governance reviews and contribute to organizational AI maturity
• Leadership & Capability Building
• Lead cross-functional projects involving commercial IT and data teams
• Mentor and guide team members on AI integration application development and solution architecture
• Share knowledge andestablishbest practices across AI solution initiatives
• Contribute to building sustainable scalable AI capabilities within the organization

• AI & Automation Engineering
• Minimum 2-3 years hands-on experience designing and deploying AI workflows agents and LLM-based solutions in production environments
• Demonstratedproficiencyin prompt engineering retrieval augmented generation (RAG) and multi-step agentic workflows
• Experience with data modeling semantic design andoptimizingenterprise data lakes for AI consumption
• Track recordof integrating AI solutions with enterprise systems (Salesforce ERP knowledge management platforms)
• Proven ability toidentify analyze and transform high-effort manual processes into automated solutions with measurable impact
• Full-Stack Software Development & Architecture
• Minimum 4-5 years professional software development experience including web application development (React Vue Angular or equivalent)
• Hands-on experience with mobile application development (iOS Android Flutter React Native or equivalent)
• Demonstratedexpertisein system design scalability patterns and architectural decision-making for enterprise applications
• Proven ability to design and implement robust APIs databases and system integrations
• Experience shipping production applications with strong UI/UX design and quality assurance practices
• Enterprise Solution Delivery & Strategic Leadership
• Minimum 3-4 years leading end-to-end solution delivery including complex cross-functional projects with technical and business stakeholders
• Demonstrated experience driving organizational change managing adoption initiatives and building internal capabilities
• Proven stakeholder management skills including communication with C-suite executives and business leadership
• Experienceestablishingand enforcing governance standards compliance requirements and organizational best practices
• Track recordof mentoring developing team members and building high-performing technical teams
• Masters degree in engineering Computer-/ Data-Science ITorBusiness Administration with technical platform certifications RPASixSigmaor other process optimizationcertificationarea strong plus.

• Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust
• Home office allowance
• 25 days paid annual leave
• Additional health insurance
• 102.26 EUR Food vouchers
• Public transportation card
• Multisport /Coolfitcard
• Opportunity for flexibility with a hybrid working model
• Employee Assistance Program (Mental Health Legal & Financial Counselling)
• Language training opportunity
• Brand new modern office premises in a class A Business building
• Employee referral program
• Fresh fruits in the office
• Training and mentorship programs
• Access to over 15000 LinkedIn Learning courses to assist in your development

We are at the heart of every place that matters. From automatic doors to cloud-based access management as a leading global provider in the access solutions market for schools banks airports hospitals hotels and many more we enable seamless movement within secure safe and sustainable places. With over 160 years of experience and a focus on excellence and innovation we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba you are encouraged to take initiative develop your skills and build your career alongside 16000 experts worldwide who are setting industry standards every day.

Work in a place where you matter apply now!