Russian Speaking Content Moderator

*** Must to have legal documents to work in Bulgaria***

Location: Sofia Bulgaria (100% On-Site)

Position Type: Full-Time (40 hours/week 24/7 Rotational Shift Pattern)

Experience Level: Entry-Level / No Prior Experience Required

Base Salary: 1350 Gross / Month Relocation Package (if applicable)

We are seeking Russian-Speaking Content Moderators to join our team on-site in Sofia Bulgaria.

In this role you will review evaluate and moderate user-generated digital content to maintain platform integrity user safety and brand protection. You will process text images and video content in accordance with established safety policies and community guidelines ensuring that harmful or non-compliant content is identified and handled appropriately.

This is a full-time fully on-site role based in Sofia operating on a 24/7 rotational shift schedule. No prior content moderation experience is required; comprehensive initial training will be provided upon joining.

• Content Review & Evaluation: Audit text visual and multimedia content submitted by users to verify adherence to platform terms of service and content policies.
• Policy Enforcement: Objectively flag reject escalate or approve flagged user content using established protocol workflows and moderation software.
• Safety & Compliance Monitoring: Identify non-compliant media including spam fraudulent activity hate speech copyright violations and explicit material.
• Workflow Reporting: Maintain accurate records of content decisions and log policy exceptions or trends via internal ticketing tools.
• Continuous Learning: Participate in ongoing quality assurance sessions platform policy updates and operational standard reviews.

• Work Authorization: Must possess valid legal documentation/work rights permitting full-time employment in Bulgaria at the time of application (EU/EEA Citizenship Permanent Residency or a valid Bulgarian Work Permit). Sponsorship is not provided for this opening.

• Russian: fluent or Fluent proficiency (C1/C2 level) in written and spoken Russian to evaluate nuanced content context accurately.
• English: Intermediate to Upper-Intermediate proficiency (B2 level minimum) to follow technical instructions policy documentation systems UI and internal team communications.

• Location: 100% On-Site working from our office facility in Sofia. Remote or hybrid work arrangements are not available for this role.
• Shift Availability: Willingness to work a 24/7 rotational roster covering 5 days per week 8 hours per day (40 hours/week standard). Shifts include morning afternoon night and weekend rotations on a scheduled basis.

• Comfort working with internet platforms digital media formats and basic web-based applications.
• Ability to remain objective impartial and focused while evaluating sensitive or explicit content.
• Solid communication skills and adaptability in a fast-paced environment.
• Prior experience in moderation customer service or tech support is a plus but NOT mandatory.

• Base Gross Salary: 1350 Gross per month.
• Shift Allowances: Additional shift premiums/bonuses provided in accordance with local Bulgarian labor code regulations for night shifts weekend work and public holiday hours.
• Social Benefits: Standard social security pension coverage and paid annual leave allowances as governed by Bulgarian Labor Law.

For candidates relocating to Sofia from another city in Bulgaria or outside of Bulgaria:

1. Accommodation: 21 Consecutive Days of Fully Paid Hotel Accommodation in Sofia upon arrival to give you a comfortable base while transitioning.
2. Relocation Bonus: A 1500 Relocation Bonus paid to assist with initial setup expenses and long-term housing deposits.
3. Housing Search Support: Dedicated administrative assistance and real estate guidance following your 21-day hotel stay to help you secure permanent long-term rental housing in Sofia.

• Professional Growth: Clear advancement pathways into Senior Content Moderation Quality Assurance (QA) Team Leadership Operations Management or Specialist Policy roles.
• Training Program: Paid classroom and practical onboarding covering moderation toolsets policy frameworks and workplace safety.
• International Environment: Work within a multicultural office environment alongside multi-lingual teams in one of Europes growing technology hubs.

Due to the nature of content moderation daily tasks involve reviewing user-generated digital material which may periodically include graphic explicit or sensitive media. The company provides internal employee assistance programs (EAP) and psychological support resources to support team well-being.