Player Support Specialist – Polish-speaking
Job Location:
Monthly Salary:
Posted on:
6 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Are you a Polish-speaking gamer who wants to turn your passion into a career We are looking for a Player Support Specialist to join our Sofia team supporting players of a globally acclaimed competitive gaming title. This is your chance to work at the intersection of gaming and customer experience!
As a Player Support Specialist you will assist Polish-speaking players with account management technical issues in-game queries and fair play concerns. You will be the bridge between the player community and the game ensuring every interaction reflects the brands commitment to its players.
Your responsibilities:
- Handle Polish-language player support requests via digital channels
- Assist with account access purchases technical problems and game-related queries
- Review and act on reports related to fair play and player conduct
- Document cases accurately and follow escalation procedures
- Deliver fast friendly and knowledgeable support that players appreciate
What we are looking for:
- Polish: C1/C2 level (native or near-native)
- English: solid working proficiency
- Genuine passion for gaming and online gaming communities
- Patient empathetic communicator with strong written skills
- Available to work on-site in Sofia
What is on offer:
- Gross salary: 1435 BGN/month
- Work with one of the worlds most recognised competitive gaming brands
- Immersive gaming-culture-inspired work environment in Sofia
- Full paid training and continuous development
- A passionate gamer-friendly team that truly gets it
