People & Culture Local Services Consultant for Bulgaria (limited full time)

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

People & Culture Local Services provides country-specific HR support while ensuring globally consistent and standardized HR service delivery. By combining local labor law expertise with strong process knowledge the team delivers efficient compliant and employee-focused HR services.

As a P&C Services Consultant you will support the full employee lifecycle by resolving HR inquiries administering HR processes coordinating payroll activities with external providers and partnering closely with other HR teams. The role reports to the P&C Local Services Manager CEE and supports employees and managers across Bulgaria.

• Manage day-to-day HR operations across the employee lifecycle.
• Support payroll activities by collecting preparing and validating payroll data for the external payroll provider.
• Administer employment contract changes time management absences benefits onboarding and offboarding processes.
• Prepare HR documents such as employment certificates verification letters and other employee documentation.
• Provide second-level support to employees and managers for HR-related inquiries while meeting Service Level Agreements.
• Maintain HR Portal content and administer employment changes with the National Revenue Agency.
• Support HR activities during organizational restructurings.
• Participate in local and global HR projects annual HR audits and continuous process improvements.
• Collaborate closely with HR colleagues and stakeholders in an international environment to ensure high-quality HR service delivery.

• Minimum 3 years of HR experience preferably in HR Operations or Personnel Administration.
• Previous experience supporting payroll processes and coordinating with payroll providers.
• Strong knowledge of Bulgarian labor law and HR processes.
• Fluent Bulgarian and English both written and spoken.
• Customer-oriented mindset with excellent communication and stakeholder management skills.
• Strong analytical problem-solving and organizational skills with high attention to detail.
• Ability to prioritize work meet deadlines and work independently with confidential information.
• Experience working in multinational and cross-cultural environments.
• Advanced MS Office skills.
• Nice to have:
  • SAP HR system knowledge.
  • Project management experience.
  • Experience working in virtual teams.
  • Experience with Customer Relationship Management (CRM) systems.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 457717 Work Area: Human Resources Expected Travel: 0 - 10% Career Status: Professional Employment Type: Limited Full Time Additional Locations: #LI-Hybrid