Italian-Speaking Customer Service Advisor in Sofia, Bulgaria

We are recruiting fluent Italian-speaking Customer Service Advisors to join a leading professional networking platform at a modern international contact centre in Sofia Bulgaria. This is a great opportunity for Italian speakers based in Sofia or Bulgaria who want to build a career in a multicultural multilingual environment. What youll do: - Handle customer enquiries by phone chat and/or email in Italian with English as the working language - Provide first-contact resolution and an excellent customer experience - Accurately log interactions in the companys CRM system - Work rotating shifts covering the operations opening hours Monday to Sunday What were looking for: - Native or C1-level fluency in Italian; good command of English - EU citizenship valid EU work permit or refugee protection certificate (eligibility depends on final client requirements) - Candidates based in Sofia Bulgaria preferred - Strong communication skills and a customer-first attitude - No previous experience required full paid training provided Whats on offer: - Competitive monthly gross salary paid over 14 payments per year plus performance bonus - Ongoing training career development and internal growth opportunities - Vibrant international team environment in Sofia Positions available: 1 Start date: