IT Sourcing and Provider Expert
Job Summary
Position Overview
The IT Sourcing and Provider Expert serves as the operational backbone and strategic catalyst of dormakabas Global IT sourcing and provider management activities. The role brings together end-to-end accountability across IT contract administration sourcing governance vendor relationship management and provider performance delivering the full breadth of an Operations Expert.
What you will do
- IT ContractCreation Coordination & Cross-Functional Alignment Management:
- Act as contract coordination and creation interface towards internal and external stakeholders ( Procurement Security).
- Manage (cross-functional) contracts for selected major Providers ensuring seamless interaction with the GIT contract admin function.
- Manage contract obligations deliverables change requestsissuesand dispute resolution for selected (major) contracts.
- Maintain end-to-end contract lifecycle for all IT contracts and develop and implement proactive contract controlling includingalerting onexpiring and renewable contracts.
- Sourcing & Tender Management
- Coordinate sourcing options with GIT domains within the boundaries of the GIT Sourcing Strategy.
- Implement GITs overall Sourcing Strategy; develop and lead the global supplier governance model.
- Monitor sourced activities and escalate challengesin a timely manner
- Sourcing Governance & Relationship Management
- Implement effective contractual governance structure for strategic and important IT sourcing relationships.
- Oversee the GIT provider portfolio;facilitatestrategic and tactical relationships with selected Service Partners across all contracted services.
- Establish andmaintainprovider boards and governance meetings; enable internal stakeholders to conduct outcome-oriented steering at all levels.
- Monitorreportand continuously improve the quality of the relationship between GIT and its Service Partners.
- Act as the primary interface between GIT and (major) providers on contractual strategic-tactical performanceriskand customer satisfaction topics.
What we require
- At least 5 years strong experience in 2 of the 3 disciplines: IT Sourcing ITContractorITProviderManagement
- Solid knowledgeof Service Management (IT Service Management frameworks () - ideally ITIL or SIAM certification)
- Good knowledge of external provider types (incl. near-/offshore) delivery and commercial models; practical knowledge of contract architecture and legal implications on contracts
- Advanced practical knowledge of contractarchitectureandgenerallegalimplicationson contracts
- Broad understanding of IT Technologies ( development andmaintenancecloud sourcing infrastructure services network workplace)
- Experience with IT management and contract tools
- Comfortablyusing AI tools for personal productivity such as drafting summarization analysis and reporting
- Experience in automation of contract management processes
- Ability toidentifyand support automation and efficiency improvements across sourcing provider and contract management activities
- Business-fluent English (required); business-fluent German is a strong advantage
- Successfully completed university degree in Computer Science Business Administration Engineering or other equivalent disciplines
- Customer & stakeholder orientation
- Strong communicationskills
- Structured independent working style
- Strong analytical skills
- Goal-oriented; ability to successfully balance cost/effort with benefit/outcome
- Strong coordination and project management skills (mid-size projects)
- Intercultural competency; strong experience in international collaboration
- Integrative way of working in a multi-provider (SIAM) environment
- Consensus-oriented but also ready toenter intoconflicts (resolution) whenrequired
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What we offer
- Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust
- Home office allowance
- 25 days paid annual leave
- Additional health insurance
- 102.26 EUR Food vouchers
- Public transportation card
- Multisport /Coolfitcard
- Opportunity for flexibility with a hybrid working model
- Employee Assistance Program (Mental Health Legal & Financial Counselling)
- Language training opportunity
- Brand new modern office premises in a class A Business building
- Employee referral program
- Fresh fruits in the office
- Training and mentorship programs
- Access to over 15000 LinkedIn Learning courses to assist in your development
Who we are
We are at the heart of every place that matters. From automatic doors to cloud-based access management as a leading global provider in the access solutions market for schools banks airports hospitals hotels and many more we enable seamless movement within secure safe and sustainable places. With over 160 years of experience and a focus on excellence and innovation we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba you are encouraged to take initiative develop your skills and build your career alongside 16000 experts worldwide who are setting industry standards every day.
Work in a place where you matter apply now!
About Company
From end-to-end access solutions to industry best practices and straightforward installation, we are your complete partner for door and access systems