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Global Process Expert Market to Cash

Dormakaba


Job Location:

Sofia - Bulgaria

Monthly Salary: Not provided by the employer
Posted: 5 June 2026 (30+ days ago)
Application Deadline: 19 October 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Position Overview
In this role you will shape and improve our global customer journey by designing standardizing and continuously improving end-to-end Commercial processes. You will act as a global subject matter expert ensuring consistency efficiency and customer-centricity across all regions while supporting the implementation of the global S/4HANA template for the Commercial domain.
What you will do

  • Develop and detail standardized processes and procedures for your assigned business process.
  • Analyze current processes and identify opportunities to improve efficiency quality harmonization standardization and cost effectiveness.
  • Collaborate with process-level stakeholders and functional teams to refine current processes introduce improvements or design new process solutions.
  • Act as the first point of contact for business change requests from the key user community preparing decision templates and executing approved changes.
  • Identify process pain points prioritize improvement demands and ensure adherence to business process architecture guardrails.
  • Maintain pragmatic process maps and process documentation providing leadership and organizing training content for process owners managers key users and end users.
  • Coordinate and execute testing of updates or improvements and monitor process maturity levels.
What we require

Language Skills:

  • Fluent English in written and spoken communication

Experience & Skills:

  • Bachelors degree in Business or Business Process Management
  • 5 years of experience in the corresponding business domain
  • 3 years of experience in business process modelling process optimization and process design
  • 3 years of experience working with SAP (ECC or S/4HANA) and Salesforce
  • Experience with continuous improvement methodologies (e.g. Six Sigma or similar; Black Belt)
  • Strong stakeholder management and communication skills in a collaborative fast-moving environment
  • Expert knowledge of business processes and requirement engineering
  • Experience with end-to-end operational flows (e.g. manufacturing or order fulfilment) is considered an advantage.
What we offer

Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust

Attractive remuneration package

Opportunity for flexibility with a hybrid working model

Home office allowance

25 days paid annual leave

Additional health insurance

Employee Assistance Program (Mental Health Legal & Financial Counselling

10226 EUR Food vouchers

Public transportation card

Optional parking space

Multisport card

Language training opportunity

Employee referral program

Brand new modern office premises in a class A Business building

Fresh fruits in the office

Training and mentorship programs

Access to over 15000 LinkedIn Learning courses to assist in your development

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access management as a leading global provider in the access solutions market for schools banks airports hospitals hotels and many more we enable seamless movement within secure safe and sustainable places. With over 160 years of experience and a focus on excellence and innovation we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba you are encouraged to take initiative develop your skills and build your career alongside 16000 experts worldwide who are setting industry standards every day.

Work in a place where you matter apply now!


About Company

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From end-to-end access solutions to industry best practices and straightforward installation, we are your complete partner for door and access systems

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