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German-Speaking Customer Support Specialist – Sportswear Brand
Job Location:
Monthly Salary:
Posted:
17 August 2026 (5 hours ago)
Posted:
Application Deadline:
14 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
CloserHire is partnering with a leading international company to recruit German-speaking Customer Support Specialists for an international project supporting a leading sportswear this role you will provide pre- and post-purchase customer support via email voice and chat. You will assist customers with inquiries related to products orders and general account questions ensuring a professional and high-quality customer experience. This is a full-time on-site position in Sofia with no options for home office or hybrid work .
Language required: German
Highlights:
- Relocation support included
- Hybrid position
- Private health insurance
Responsibilities:
- Handle customer inquiries via email chat and voice channels
- Provide professional support for pre- and post-purchase questions
- Maintain accurate records of customer interactions and resolutions
- Ensure timely and courteous responses to customer requests
- Collaborate with team members to improve service quality and efficiency
- Follow company policies and procedures while providing customer support
Qualifications:
- Fluent German (C1/C2) both written and spoken
- Strong communication and problem-solving skills
- Customer-focused with a professional and empathetic approach
- Comfortable handling multiple inquiries in a fast-paced environment
- Previous experience in customer service or contact center environments is a plus
- Team player with a proactive and reliable attitude
