German-Speaking Customer Service & Sales Advisor – Plovdiv, Bulgaria

German-speaking Customer Service & Sales Advisor Plovdiv Bulgaria. 1200-1400. Relocation support included.

• Location: Plovdiv Bulgaria
• Languages: German
• Salary: 1200-1400
• Start: 14/9
• Relocation: supported details below

CloserHire is partnering with a leading customer service provider to recruit German-speaking Customer Service & Sales Advisors for a new telecommunications project in Plovdiv Bulgaria. This role combines customer support and sales with approximately 90% phone-based support and 10% email communication. Youll assist German-speaking customers with their telecommunications services while identifying opportunities to recommend additional products and solutions.

• Support
• German-speaking customers primarily via phone with some email communication
• Handle customer questions related to telecommunications products and services
• Understand customer needs and provide suitable solutions
• Identify sales opportunities and recommend relevant additional products
• Resolve enquiries professionally while achieving quality and sales targets
• Complete an initial 9-week training programme Monday to Friday from 09:0017:30
• After training work rotating shifts between 09:00 and 21:00; Sundays are generally off with occasional Saturday shifts
• Opportunity to move to a hybrid working model from the 6th month subject to performance

• German B2C1 both written and spoken
• Strong communication and customer service skills
• Comfortable handling a high volume of telephone interactions
• Commercial mindset and confidence identifying sales opportunities
• Customer-focused proactive and solution-oriented
• Good computer skills and ability to learn new systems
• Previous customer service sales or contact centre experience is an advantage
• Ability to work on-site in Plovdiv Bulgaria

1200-1400

Bulgaria applies a flat 10% income tax and living costs in Sofia and Varna run well below Western European levels the take-home goes considerably further than the headline number suggests.

• Competitive base salary starting bonus for the first 3 months payable from the first full month of employment
• Uncapped sales commission averaging approximately 1000 gross/month with significantly higher earning potential for top performers 100 net/month meal vouchers
• Comprehensive 9-week training programme
• Stable employment within a new telecommunications project
• Potential for hybrid work from the 6th month
• Professional development and career growth opportunities

• N/A Notes: Starting bonus: EUR 400 gross per month for the first 3 months payable from the first full month of employment

Bulgaria is one of the best-value moves in Europe right now. Sofia and Varna offer city living at a fraction of Western European costs an established international BPO community and a flat 10% income tax.

• Apply with your CV we read every application
• A short introductory call with CloserHire around 30 minutes
• Interview with the company
• Offer then we help with the paperwork and where relevant the move

From application to starting on the ground usually takes around five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.