German & English Player Support Specialist|Sofia

Turn your passion for gaming into a thriving international career. Join our client TELUS Bulgaria in the vibrant capital city of Sofia as a Player Support Specialist and help deliver world-class experiences to players worldwide.

Why Youll Love This Role

• Total Earnings Boost: 1585 gross monthly salary PLUS a 1500 gross welcome bonus (paid in two installments at month 3 and 6).
• Full Relocation Support: 21 days of free initial accommodation assistance finding your long-term apartment and a 1500 gross relocation allowance to cover moving costs.
• Supportive Onboarding: Comprehensive on-site training to ensure you step into the role with total confidence.
• Vibrant City Life: Sofia offers rich history dynamic nightlife low cost of living and a massive welcoming expat community.

What Youll Do

• Assist players via chat and email in fluent German and English to resolve account gameplay and technical issues.
• Deliver empathetic fast and high-quality support to maintain an exceptional gaming environment.
• Collaborate with your team on-site in a modern fast-paced 24/7 operational environment (shift-based schedule Monday to Sunday).

What Were Looking For

• Fluent level in both German and English (written and spoken).
• Valid eligibility to work in the European Union (EU passport or valid work permit).
• Passion for gaming problem-solving and helping others.

Local candidate Negotiable contract hours and exclusive local bonuses are available.

Ready to level up your career in Sofia Apply today with Cross Border Talents!