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German Customer Service Advisor – Corporate Travel Company

FlowDesk CX


Job Location:

Sofia - Bulgaria

Monthly Salary: Not provided by the employer
Posted: 1 July 2026 (30+ days ago)
Application Deadline: 28 September 2026
Vacancies: 1 Vacancy

Job Summary

Role Overview

Are you fluent in German and English Are you ready to take your career to the next level within a premium global project

We are seeking German-Speaking Customer Service Advisors to join an elite team dedicated to a world-leading Corporate Travel Management Platform. In this on-site role you will be at the heart of the business travel experience providing top-tier support to corporate clients managing travel bookings and resolving logistics or reservation inquiries with high efficiency and professionalism.

Key Responsibilities
  • Deliver excellence in customer support to corporate travelers via inbound calls and digital channels.
  • Process and manage client inquiries regarding flight bookings hotel reservations car rentals and complex travel itineraries.
  • Analyze troubleshoot and resolve administrative queries itinerary changes or travel disruptions swiftly and accurately.
  • Maintain clean precise records of all client interactions within the internal database.
Requirements
  • Languages: Native or proficient level of German combined with an upper-intermediate level of English (B2 minimum).
  • Candidate Location: Local candidates already living in the area will be reviewed with priority but relocators are highly welcome to apply and will be thoroughly considered as well.
  • Skills: Outstanding communication skills a strong service-oriented mindset adaptability and the ability to thrive in a fast-paced environment.
Work Schedule & Location
  • Location: Fully office-based (On-Site) at our modern facilities in Bulgaria.
  • Schedule: Rotational shifts operating Monday to Sunday between 08:00 AM and 08:00 PM.
Compensation & Benefits

We offer a highly competitive financial package designed to support an excellent quality of life locally:

  • Monthly Gross Salary: 2045.17 per month.
  • Fully paid structured initial training from day one to ensure you master the corporate travel management systems.
  • Excellent long-term career growth opportunities within a globally recognized business environment.