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French-speaking Customer Experience Specialist – Sports E-commerce
Job Location:
Monthly Salary:
Posted:
17 August 2026 (12 hours ago)
Posted:
Application Deadline:
14 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
CloserHire is partnering with a leading customer service provider to recruit a French-speaking Customer Support Specialist for an on-site role in Sofia Bulgaria. This position offers the chance to join a dynamic diverse team where you will assist customers via voice chat and email providing timely and effective support for a variety of inquiries. Its an excellent opportunity for someone looking to work in a fast-paced environment with growth potential.
Language required: French
Highlights:
- Relocation support included
- Meal allowance
- Career growth opportunities
Responsibilities:
- Provide exceptional customer service via voice chat and email
- Ensure accurate and timely resolution of customer issues maintaining professionalism at all times
- Handle escalated cases with diplomacy and empathy ensuring customer satisfaction
- Multitask and work across multiple systems simultaneously to resolve inquiries
- Work collaboratively with colleagues to enhance the overall customer experience
- Deliver high-quality solutions ensuring the best possible outcome for the customer
Qualifications:
- Fluent in French and English both spoken and written Completed high school diploma
- Previous experience in call center customer service or BPO (training is provided)
- Strong problem-solving and logical thinking skills
- Ability to work in a fast-paced environment while managing multiple tasks
- Positive solution-oriented mindset and a customer-focused attitude
- Multitasking skills and the ability to handle multiple systems and browser tabs
- Team player with the ability to work in a multicultural environment
