Dutch Speaking Travel Advisor

Do you have a passion for wanderlust and a talent for creating unforgettable journeys We are looking for an enthusiastic Dutch Speaking Travel Advisor to join our vibrant team in this role you will be the ultimate guide for Dutch-speaking travelers helping them discover new destinations plan dream vacations and navigate their travel itineraries with ease and confidence.

This is an on-site position based in our modern office in Sofia Bulgaria where you will collaborate daily with an international team of travel enthusiasts and customer service professionals.

• Language Skills: Native or near-native fluency (C1/C2) in Dutch alongside a solid working command of English (B2 or higher) for internal tools and corporate communication.
• Legal Status: Must be an EU citizen or possess a valid unrestricted work permit for Bulgaria.
• Skills: Strong communication and active listening skills high empathy problem-solving agility and a strong eye for detail.
• Tech-Savvy: Comfort learning and navigating specialized software flight booking engines (GDS systems like Amadeus or Sabre are a plus) and CRM tools.
• Experience: Prior experience in tourism hospitality airline support or customer service is highly valued but a passion for helping people travel is key!

• Assist Dutch-speaking customers via phone email and live chat with booking flights hotels car rentals and vacation packages.
• Provide personalized recommendations on travel destinations local attractions visa requirements and travel insurance options.
• Efficiently handle itinerary changes cancellations flight delays and rebooking requests with a calm and reassuring approach.
• Resolve customer complaints or booking discrepancies professionally ensuring a smooth and stress-free resolution for the traveler.
• Maintain accurate records of customer preferences transactions and bookings within our internal systems.

• Relocation Support: Complete reimbursement for your flight to Sofia and organized company-paid accommodation for your first 23 weeks in the city.
• Competitive Package: A highly attractive base salary monthly performance bonuses and meal vouchers.
• Premium Benefits: Comprehensive private medical and dental insurance transport allowances and a multi-sport card.
• Industry Perks: Exclusive travel discounts special hotel rates and airline perks for your own future adventures.
• Modern Workspace: A state-of-the-art office centrally located in Sofia featuring creative break areas gaming rooms and free daily coffee tea and snacks.
• Training & Development: Fully paid expert-led training on tourism systems and booking software with excellent pathways for internal career growth.

If you love the world of travel and want to turn your Dutch language skills into an exciting career helping others explore the globe we want you on our team! Take the first step toward your next professional adventure and apply today by submitting your CV in English. Pack your bags for a great career in Sofia!