Dutch-Speaking Solutions Consultant with Dutch and English – Sofia, Bulgaria

Move to Sofia and get paid properly for your Dutch. 1740.

Day to day you will be deliver professional support for our products and services maintaining a stellar customer satisfaction rate master and efficiently utilize CRM software ticketing systems and other customer service tools to meet the unique needs of our customers engage customers through multiple channels including phone email and chat resolve customer inquiries within agreed SLAs using our comprehensive knowledge base and established protocols consistently meet or exceed performance goals for call handling time first-call resolution and customer satisfaction scores collaborate with team members to share best practices and contribute to the knowledge base and participate in ongoing training and stay updated on product knowledge and industry trends.

1740

Bulgaria applies a flat 10% income tax and living costs in Sofia and Varna run well below Western European levels the take-home goes considerably further than the headline number suggests.

The package covers flexible contract conditions (temporary employment part-time options) financial support during relocation (e.g.: for transportation hotel stay rent and assistance in finding a long-term rental) fully paid training stable job and career development opportunities Attractive salary additional health insurance 50 benefits and services to choose from Positive international working environment support and learning and employee referral bonuses.

• Ability to collaborate and shares knowledge and contributes positively to team dynamics
• Ability to troubleshoot issues and find creative solutions
• Excellent communication style ability to explain complex concepts simply
• Customer-focused mindset and delivering exceptional service
• Self-motivated with a passion for customer satisfaction
• Adaptable and quick to learn new processes and technologies
• Excellence in active listening and problem-solving

To help you make the move: airport pickup Flight reimbursement up to 300BGN with 1st salary 21 days in hotel in Sofia company assistance with finding permanent accomodation Relocation bonus 1500 EUR which is paid on 2 installments Notes: Customer care Non-technical troubleshooting for Play store gPay Google for Families Books Movies etc. 10:00 - 19:00 and monday - Friday.

A flat 10% income tax and some of the lowest living costs in the EU your salary stretches a long way here.

• Send us your CV and we will come back to you either way
• A relaxed 30-minute conversation with us to check the role genuinely fits
• The companys own interview stage
• Offer and contract we stay involved through paperwork and arrival

Expect roughly five weeks between applying and your first day in country.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.