Dutch Speaking Business Travel Advisor

We are seeking a professional Dutch Speaking Business Travel Advisor to join a premier operations team in Sofia Bulgaria. Supporting a giant American Travel Provider you will deliver high-touch customer care to corporate and business travelers embarking on worldwide journeys. This role involves finding seamless solutions for flights hotels train travel and beyond ensuring a premium experience before and during their business trips.

• City: Sofia (Based out of the Business Park Office)
• Country: Bulgaria
• Work Type: Hybrid role

• Deliver exceptional high-touch customer care to business travelers across the globe via voice and email channels.
• Efficiently resolve inquiries and arrange solutions for flights hotels train travel and auxiliary travel needs.
• Maintain an extremely polite professional and corporate demeanor suited for high-level business clients.
• Demonstrate a strong functional understanding of different travel operating systems booking platforms and internal tools.

• Language Proficiency: Full fluency in Dutch (C1) both written and verbal alongside a working level of English (B2).
• Education: Minimum of a High School education.
• Skills: Strong phone presence active listening excellent verbal communication and solid typing/computer skills (MS Office).
• Professional Attributes: Highly organized proactive team player with strong decision-making and analytical capabilities.
• Experience (Advantage): Prior work experience in travel airlines hospitality or a customer experience center is highly advantageous.

• Day Shift Option: Monday to Friday between 09:00 and 20:00.
• Note: Both day shift and night shift options are available to suit business demands.

• Base Salary: 2000 Gross per month.
• Food Vouchers: 25 per month.
• Health & Wellness: Advanced medical insurance plan (including health and life coverage) and a corporate contribution toward a gym membership.
• Training: A comprehensive paid 3-month specialist training program to fully prepare you for the role.
• Career Growth: Long-term career development opportunities within a multinational industry leader.

• 14 nights of free hotel accommodation upon arrival in Sofia.
• Flight reimbursement of up to 490 BGN (provided after 6 months of employment).