Dutch Flemish speaking Customer Support Agents
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Who Are We Looking For
Are you an enthusiastic communicator with a knack for problem-solving Do you thrive in dynamic environments and enjoy providing top-notch service to customers If so we want you on our team!
Responsibilities:
- Customer service to both active and potential customers
- Handle incomeing calls chats and emails related to:
- Payments
- Invoices and reminders
- Plan or contract changes
- Complains
- Retention etc.
Requirements:
- Secondary school or higher education level required
- Strong communication skills in Dutch and English both written and spoken
- Experience in customer service roles within contact center environment for at least 6 months
- Good computer skills
- Ability to communicate professionally enthusiastically
- Solution-oriented.
- Quick learner with the capacity to process information efficiently.
- Independent worker who enjoys challenges and maintains focus on customer satisfaction.
What is on Offer:
- A rewarding experience abroad that will enhance your professional and personal growth.
- Flexible work arrangements with the option to work partially from home and partially in the office (after KPIs are met)
- Comprehensive paid training and ongoing support from your trainer and team leader.
- Friendly and supportive work environment with opportunities for team bonding through social events.
- Long-term employment with stimulating challenges.
- Competitive salary
- Additional benefits including a fixed project bonus performance bonus and private health insurance.
Ready to embark on this exciting journey with us Apply now and take your career to new heights! #CustomerService #JobOpportunity #SofiaCareer