Customer Advisor – Dutch Speaker

CloserHire is partnering with a leading global customer experience provider to recruit Dutch-speaking Customer Advisors for a hybrid role based in Sofia Bulgaria. This is a great opportunity to relocate and build your career in an international environment supporting customers with account-related queries while developing your communication and problem-solving skills. Your Role Handle customer interactions related to outstanding balances direct debits and account updates Support customers via calls and written communication ensuring clear and professional service Assist with direct debit setup and modifications ensuring accuracy and efficiency Respond to customer inquiries and resolve issues in a timely manner Maintain high standards in administrative tasks and data handling Deliver a positive customer experience while following internal processes and quality standards Your Qualifications Fluent Dutch (C1) with good English skills (B1) Strong communication skills and attention to detail Comfortable working with computer systems and internal tools Analytical mindset with good organizational skills Previous experience in customer support or administrative roles is an advantage Ability to work in a structured and process-driven environment Motivated to relocate and work in an international team The Offer Hybrid role based in Sofia Bulgaria Full-time schedule: Monday to Friday 09:30 18:00 Relocation package including accommodation support and additional assistance Welcome bonus Fully paid training and structured onboarding Career development programs and growth opportunities Health and wellbeing initiatives Health and life insurance Multisport card Transport allowance Extra paid leave for education Corporate discounts and company events Modern office with convenient access to public transport

14 nights hotel flight reimbursement of 490BGN after 6 months