Commercial Account Support Specialist with Italian
Job Summary
- Create process and execute customer orders for products projects and services
- Ensure timely and accurate entry of order data into ERP systems
- Generate and issue invoices in compliance with company policies
- Monitor billing accuracy and resolve discrepancies
- Support quote preparation and validation
- Respond to customer inquiries and provide product/service information
- Conduct lead generation activities to support sales pipeline development
- Manage long-tail customer accounts to ensure engagement and conversion
- Receive and log customer complaints related to orders billing or service
- Assist in preparing periodic reports for performance tracking
- Ensure timely communication and follow-up with customers
- Liaise with Sales Procurement Finance and Technicians to ensure smooth order-to-cash processes
Best opportunities in a globally operating company valuing diversity inclusion sustainability and mutual trust
Attractive remuneration package
Opportunity for flexibility with a hybrid working model
Home office allowance
25 days paid annual leave
Additional health insurance
Employee Assistance Program (Mental Health Legal & Financial Counselling
10226 EUR Food vouchers
Public transportation card
Optional parking space
Multisport card
Language training opportunity
Employee referral program
Brand new modern office premises in a class A Business building
Fresh fruits in the office
Training and mentorship programs
Access to over 15000 LinkedIn Learning courses to assist in your development
We are at the heart of every place that matters. From automatic doors to cloud-based access management as a leading global provider in the access solutions market for schools banks airports hospitals hotels and many more we enable seamless movement within secure safe and sustainable places. With over 160 years of experience and a focus on excellence and innovation we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba you are encouraged to take initiative develop your skills and build your career alongside 16000 experts worldwide who are setting industry standards every day.
Work in a place where you matter apply now!
Required Experience:
IC
About Company
From end-to-end access solutions to industry best practices and straightforward installation, we are your complete partner for door and access systems