Business Analytics & Digital Intern

At Roche you can show up as yourself embraced for the unique qualities you bring. Our culture encourages personal expression open dialogue and genuine connections where you are valued accepted and respected for who you are allowing you to thrive both personally and professionally. This is how we aim to prevent stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche where every voice matters.

The Business Analytics & Digital Intern will play a key supporting role in gathering preparing and processing diverse data sources to drive evidence-based decision-making across the affiliate. The intern will directly assist in building dynamic Tableau dashboards extracting actionable business insights and supporting ongoing digital and omnichannel activities. This role provides hands-on experience within a fast-paced corporate environment working closely with cross-functional teams to optimize CRM data reporting tools and commercial activities.

• Type: full-time (40h/week)

• Duration: 12 months

• Location: Sofia

Data Preparation & Processing

• Assisting in gathering cleaning validating and structuring raw data from various internal and external data sources.

• Supporting data quality governance and consistency checks across corporate platforms and datasets.

Tableau Dashboard & Analytics Development

• Helping design build and maintain interactive Tableau dashboards and local reports to visualize key performance indicators (KPIs) and business metrics.

• Assisting in updating existing BI reports spreadsheets and analytical models used by internal stakeholders.

Data Analysis & Business Insights

• Performing basic statistical and trend analyses to identify actionable business insights marketplace opportunities and performance gaps.

• Translating complex data findings into clear digestible summaries and presentation slides for business teams.

Digital & Omnichannel Support

• Supporting day-to-day digital and omnichannel activities including tracking campaign metrics customer engagement data and digital adoption trends.

• Assisting with local CRM/EpiCX administration tasks user support data attribute mapping and testing (UAT) for system enhancements.

• Supporting administrative and cross-functional ad-hoc projects within the Business Value & Strategy department.

• Education & Studies: Currently pursuing or recently completed a Bachelors or Masters degree in Business Administration Economics Data Analytics Informatics Statistics or a related field.

• Experience: Previous experience/internship in data analysis market research or digital marketing/e-commerce platforms (e.g. Salesforce CRM Google Workspace/MS Office) is considered a strong advantage.

• Technical Skills: Basic to intermediate knowledge of Tableau (or similar BI tools) and strong proficiency in Excel/Google Sheets. Familiarity with CRM systems (e.g. Salesforce) or basic Python/data tools is a plus.

• Analytical Mindset: Strong problem-solving abilities attention to detail and a structured approach to data processing.

• Communication & Collaboration: Ability to present analytical findings clearly and work effectively within a cross-functional team.

• Attitude: High curiosity adaptability eagerness to learn digital & analytics tools and a strong growth mindset.

• Language Skills: Fluent in Bulgarian. Excellent written and spoken English (C1/C2 level).

A healthier future drives us to innovate. Together more than 100000 employees across the globe are dedicated to advance science ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities foster creativity and keep our ambitions high so we can deliver life-changing healthcare solutions that make a global impact.

Lets build a healthier future together.

Roche is an Equal Opportunity Employer.