Arabic-Speaking Customer Success Specialist

Still in the Gulf This role is in Sofia Bulgaria and the move is paid for. 1585.

To be clear before you read further: the job is in Sofia Bulgaria not in the Gulf. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.

• 14 nights hotel flight reimbursement of 490BGN after 6 months
• Notes: Schedules: 16:00 - 01:00 OR 12:00 - 21:00
• Monday - Friday

1585

Bulgaria applies a flat 10% income tax and living costs in Sofia and Varna run well below Western European levels the take-home goes considerably further than the headline number suggests.

• Flights Covered
• Paid Training

CloserHire is partnering with a global technology services provider to recruit a Arabic-speaking Customer Success this role you will support a major social media hiring platform with their customer success programs ensuring clients are highly satisfied and getting effective performance and ROI.

Day to day that means provide quality assurance through checking all client product integrations are completed responsible for driving implementation setup progress for net-new Hiring Enterprise program (HEP) customers deliver customer value through ensuring our customers are successful with the client hiring program in terms of adoption usage and engagement maintain a deep understanding of client products to effectively guide customers on best practices Track client customer lifecycle milestones including onboarding and achieve goals related to customer license activation and user engagement on the client Hiring platform and track and record customer activity in a timely manner in systems of record (e.g. CRM system).

• The ability to build trust quickly and develop strong relationships
• Ability to work on queues/cases/tickets out of CRM platforms
• Ability to effectively manage time prioritize tasks and work within deadlines with little supervision
• Ability to interact comfortably with both clients and internal departments
• Excellent communication collaboration organizational and project management skills
• Expert knowledge of MS Office (Outlook Word PowerPoint and Excel)
• Success Learning & Development Talent Acquisition or Agency Recruitment Product Adoption Change Management Account Management Customer Training Business Transformation Project Management

You also get hybrid working model Wednesdays and Thursdays on site in Sofia very competitive salary package and benefits and relocation provided if you are not based in Sofia Monday to Friday 10:0019:00 working schedule. Fully paid training and continuous learning opportunities. Clear career development paths within an international organization. Health and wellbeing initiatives and a competitive benefits package. Supportive professional work environment with cross-functional collaboration.

A flat 10% income tax and some of the lowest living costs in the EU your salary stretches a long way here.

• Apply with your CV we reply either way
• A 30-minute call with us in your own language to talk through the move honestly
• Interview with the company
• Offer then we handle paperwork flights and your first weeks in Bulgaria

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.