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Chargeback Team Lead
As the Card Disputes Team Lead youll build and lead a team responsible for investigating and resolving customer card fraud and non-fraud disputes and managing chargeback cases primarily under Visa and Mastercard scheme rules.Youll own the teams end-to-end operational performance and ensure customers...
Complaints & Ombudsman Team Lead
As a Complaints & Ombudsman Team Lead you will play a critical role in ensuring our customers concerns are addressed efficiently and effectively. You will manage alongside another Team Lead the local team of Complaints Officers providing guidance coaching and support to ensure exceptional service de...
Complaints & Ombudsman Team Lead
As a Complaints & Ombudsman Team Lead you will play a critical role in ensuring our customers concerns are addressed efficiently and effectively. You will manage alongside another Team Lead the local team of Complaints Officers providing guidance coaching and support to ensure exceptional service de...
