Sales Support Analyst Jobs in Campinas

We are looking for a skilled SAP Support Specialist to join our team providing Level 2 and 3 support to users across Latin this role you will collaborate with module teams to deliver high-quality solutions manage incidents and problems and monitor system performance and availability. You will also...

- Operate and monitor global IT services with a focus on servers storage backup and cloud-based solutions.- Oversee and ensure the support process for IT solutions whether on-premises or in the cloud.- Identify and initiate escalation procedures and prioritize support activities.- Handle troubleshoo...

Principais responsabilidades:- Prepare cost reports for IT projects and key performance indicators (KPIs) for products/solutions- Set up the initial project resource plan by creating Work Breakdown Structure (WBS) elements and their relationships (Gantt Chart) and update it as needed- Independently...