Lead Operating Systems Analyst Jobs in Campinas

Principais responsabilidades:- Prepare cost reports for IT projects and key performance indicators (KPIs) for products/solutions- Set up the initial project resource plan by creating Work Breakdown Structure (WBS) elements and their relationships (Gantt Chart) and update it as needed- Independently...

Create Change Tickets (CRQ in SMT-Remedy or SNOW) in Bosch defined tool based on given inputs by various internal steakholdersAssign tasks to multiple internal service ownersOrder External Service Provider (ESP) service packages within CRQ processFollow up and report on CRQ status together with proj...

Principais responsabilidades:- Create Change Tickets (CRQ in SMT-Remedy or SNOW) in Bosch defined tool based on given inputs by various internal steakholders- Assign tasks to multiple internal service owners- Order External Service Provider (ESP) service packages within CRQ process- Follow up and re...

Principais responsabilidades:- Act as the first point of contact for users ensuring clear communication and a customer-centric approach.- Provide Level 1 support for automations Outsystems portals and web applications ( .NET Java etc.) escalating to Level 2 when necessary.- Assist in troubleshooting...