Services Sales Executive
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Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
What youll do
Services Sales Executiveis accountable for the new business development and long-term relationship management with customers managing and closing up-sell/cross-sell opportunities as well as pursuing SAP Solutions adoption and consumption leveraging cloud contracts renewal. This professional is also accountable to ensure business growth through business development activities in accordance with the organizational strategy acting as a key contributor to the overall success of the customer and partner relationships.
Core tasks may include:
Builds a foundation within assigned account(s) on which to harvest future Services business opportunities
Accountable for booking and revenue Services targets for assigned account(s)
Origination and management of opportunities and bids deal closure through formal sales cycle
Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
Point of Contact for the customer representing the SAPCustomer Successorganization
Direct contributor to overall long term success of customer and partner relationships
Orchestrates resources: deploy appropriate teams to execute winning sales delivery and renewal
Accountable for all Services Commercial aspects in assigned account(s)
Supporting Delivery Teams engaged in delivering against existing contracts
Developing and delivering sustainable long-term customer engagements across all SAP products and services to support our customers success.
Supporting customers transformation journey with full accountability across Sales Delivery and Renewal
Setting strategic goals and outcomes to support the customers business objectives
What you Bring
Responsible for delivery of outcome of assigned projects or areas of responsibility
Internally recognized senior on complex technical and business matters
Works on large complex activities using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
Collaborates in devising long-term concepts
Team lead or supervisory responsibilities
Complexity
Contributes independently resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
Works independently on topics while setting priorities having sole responsibility
Provides regular project status and updates
Decisions/solutions can enhance essentially current and future design and strategy
Enhance complex systems & processes
Experience
Advanced technical or business skills and special knowledge in one / several areas
Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
More than 5years of experience inMultiIndustries
Communication
Builds and maintains partnerships with internal and external customers and partners
Contributes actively to build common ground for cooperation
Communicates clear and conveying processes & policies in a way that others can understand
Communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers
Account and Stakeholder Management
Builds a foundation within assigned account(s) on which to harvest future Services business opportunities
Actively understands each of their assigned key customers technology footprint strategic growth plans technology strategy and competitive landscape
Point of Contact for the customer representing the SAPCustomerSuccess organization for assigned account(s) to establish and develop SAP footprint
Direct contributor to overall long-term success of customer and partner relationships within the account
Orchestrates resources: deploy appropriate teams to execute winning sales
Commercial Accountability
Accountable for booking revenue and cloud subscriptions renewal for assigned account(s)
Generation and management of opportunities and bids deal closure through formal sales cycle
Shapes deals that are compliant aligned to agreed governance process controls and targets
Advance and close sales opportunities - through the successful execution of the sales strategy and roadmap.
Sells the complete Services portfolio aligned to customer needs (according to defined Sales bag)
Maintain internal systems with accurate customer and pipeline information
Service Delivery Management
Accountable for sales hand-over to delivery ensuring contracts are in place and team can successfully mobilize per contract obligations
Accountable for all Services Commercial aspects in assigned account supporting Delivery Teams engaged in delivering against existing contracts
Collaborative Working Environment
Acts as a key team member within the extended Sales Account Executive teams
Treats customers and colleagues with respect fairness and consideration
Strong collaboration with the SAP ecosystem and technology partners
Functional Experience
Demonstrated success with medium to large transactions and lengthy sales campaigns in a fast-paced consultative and highly competitive market
Experience in managing customers and partners
5 years direct quota carrying selling experience in the enterprise software and services industry. Ideally a combination of both direct enterprise software sales and direct services sales.
5 years experience in sales activities including generation and management of opportunities and bids deal closure and client relationship management
Demonstrable track record of value selling and solution selling experience
Proven track record in business application software and/or services sales within large key accounts
A successful track record of driving opportunity development and accurate forecasting of the renewal and network growth opportunities
Deep strategicindustry/domain expertise(Multi Industries)
Partner Ecosystem Expertise
Knowledge of SAPs Partners Competitors and the regional IT Industry
Effective collaboration & management of the SAP partner ecosystem as relative to the assignedaccount(s) (incl. joint deals/business development)
International Experience
Experience with large Multinational Customers
Experience working in other countries and regions is desirable
Education
Bachelor or Masters Degree (MBA would be advantageous)
Professional Training and Certification
High level of recognized sales training including in advanced negotiation skills
Language Requirement
English: Fluent
Portuguese: Fluent
Espanish: Fluent
Expected Travel
0-70%
Location: São Paulo
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 457894 Work Area: Sales Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Required Experience:
IC
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more
