SAP iXP Intern GDH Service Operations SAP Labs

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll build:

The SAP Internship Experience Program is SAPs global strategic paid internship program that provides university students with opportunities to find purpose in their careers. This is more than an internship its the foundation for a career built on connection creativity and impact.

Position title: SAP iXP Intern GDH - Service Operations SAP Labs

Location:São Leopoldo RS Brazil (hybrid)

* Please add your resume in English

Meet your team

We are the Global Delivery Hub (GDH) a customers trusted Data & AI advisory team that supports organizations from strategy through implementation. We define enterprise Data & AI architecture and the target operating models that enable scale governance and agility. We design build and run end-to-end solutions from data platforms and governance to AI and BDC ensuring secure scalable value realization and continuous improvement.

What youll do

As an iXP Intern within the GDH you will contribute directly to strategic operations and day-to-day activities gaining real-world experience while collaborating with colleagues across all lines of business. Your key responsibilities will include:

• Supporting the Head of Premium Hub GDH with meeting management agenda coordination and operational follow-ups.
• Scheduling and coordinating resources for Expert Guided Implementation (EGI) sessions.
• Managing and maintaining the GDH SharePoint including coffee corners internal wikis and documentation.
• Preparing executing and following up on strategic meetings with internal and external stakeholders including PowerPoint presentations meeting minutes and action item tracking.
• Maintaining critical and confidential internal information on SharePoint with high standards of accuracy and discretion.
• Leading special projects that require a blend of administrative coordination and operational knowledge.

What you bring

• Current enrollment in a Bachelors degreein Information Systems Computer Science Software/Computer Engineering Artificial Intelligence Business/Data Analytics or a related field.
  • Expected graduation within 24 months.
• Advanced professional English.
• Spanish is a plus or a willingness to learn is welcome.
• Foundational understanding of Artificial Intelligence and practical use of AI-powered productivity tools
• Strong problem-solving and analytical skills; comfortable handling a high volume of tasks within tight timelines.
• Fast learner with creative thinking; able to absorb new processes and policies quickly.
• Proactive results-oriented team player with excellent written and verbal communication skills.
• Comfortable working in a multicultural multinational environment; able to work independently and take ownership.
• Proficiency with Outlook Excel Word and PowerPoint; familiarity with CRM or ticketing tools is a plus.
• Experience engaging directly with customers or partners is an advantage.
• Demonstrated ability to improve process efficiency and communicate effectively with stakeholders.

Where You Belong:

Be part of SAP Next Gen a global community for students universities schools and educational partners who are passionate about innovation and technology.

Culture of Collaboration:Partner with experienced SAP colleagues and expert mentors who will support your growth. Grow professionally through personalized mentoring coaching and career development support.

Project-driven Experience:Kickstart your career with hands-on learning experience making an impact from day one by contributing to meaningful projects that help the world run better. Youll have endless learning resources at your fingertips and gain future-ready skills from a variety of virtual in-person and hybrid learning sessions cultivated just for you and aligned with our learning approach.

Gain Visibility:Build relationships with leaders and peers across teams and functions. Showcase your ideas skills and creativity in a global fast-paced environment. Open doors for future career opportunities within SAP and beyond.

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* Please add your resume in English

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 458042 Work Area: Customer Service and Support Expected Travel: 0 - 10% Career Status: Student Employment Type: Limited Full Time Additional Locations: #LI-Hybrid