People Services Center – Solutions & Project Management Supervisor
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Job Summary
Job Description
Hybrid: This position requires you to work on-site 3 times a week (Tue to Thu)
The Role
The PSC Solutions & Project Management Supervisor leads solutions and project delivery within the People Service Center driving data-informed initiatives that support PSC operations and AI transformation globally. This role manages a team of solutions consultants and a project manager partnering with HR Tech vendors and business stakeholders to ensure priorities are well-defined aligned and successfully executed.
What you will do (responsabilities):
Solution Delivery & Requirements Quality
Lead system implementations enhancements and process improvement initiatives for PSC teams.
Ensure requirements are clearly defined prioritized and ready for execution.
Manage complex solution design implementation risks and cross-functional challenges.
Guide solution recommendations that balance business needs user experience and technical feasibility.
Projects Planning & Execution
Oversee project planning execution governance and change management.
Lead and coach the project manager to ensure effective delivery and reporting.
Monitor risks dependencies and resource constraints across initiatives.
Use data and stakeholder feedback to improve project outcomes.
Data Analysis & Consultancy
Partner with People Analytics to turn data into actionable insights.
Identify trends service gaps and improvement opportunities.
Translate business needs and data into recommendations and solutions.
Collaborate with stakeholders to drive measurable business outcomes.
People Development & Team Leadership
Lead and develop solutions and project team members.
Coach the team on stakeholder management execution and growth.
Foster accountability collaboration and continuous development.
Build team capabilities to support evolving PSC priorities.
Location: São Caetano do Sul/SP
Your Skills & Abilities (Required Qualifications):
Bachelors degree
Fluent in English and Portuguese with strong working knowledge of Spanish.
Experience in solutions consulting business analysis systems implementation project delivery or related areas.
Experience supporting People Service Center HR Shared Services or service delivery transformation environments Experience leading teams of analysts consultants or project resources.
Strong skills in requirements gathering process analysis stakeholder management and solution design.
Knowledge of system implementations integrations APIs AI-enabled solutions and data concepts.
Experience with reporting dashboards data analysis and data-driven decision-making.
Understanding of project management including scope risks dependencies and implementation tracking.
Strong problem-solving communication and influencing skills across diverse stakeholders and teams.
What may give you a competitive advantage (preferred qualifications):
Experience leading system implementation process improvement or transformation initiatives with AI
Experience partnering with HR Technology product owners testing teams vendors and operational stakeholders
Experience with change readiness user adoption implementation governance and AI-assisted or automation-enabled ways of working
Experience with Workday ServiceNow and ADP systems.
#LI-AS
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week or other frequency dictated by their manager. This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
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We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
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Required Experience:
Manager
About Company
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