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Operations Manager, OPS Team
Job Location:
Job Location:
Cabo de Santo Agostinho - Brazil
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
30 August 2026 (16 hours ago)
Posted:
Application Deadline:
27 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
This position will be based in Recife region.
Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers resulting in exceeded productivity goals and delivery against our customer promises
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.
- Responsible for the overall safety quality performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor train and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
Key job responsibilities
This position will be based in Recife region.
Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers resulting in exceeded productivity goals and delivery against our customer promises
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.
- Responsible for the overall safety quality performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor train and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
- Manage and drive staffing plans schedules quality initiatives performance levels process change initiatives and other Process Improvement/ Six Sigma initiatives to enable Operations and to attain the Business Plan.
- Manage a team of approximately many employees within a very fast-paced/ time-critical and demanding environment. This will include the setup and implementation of career development plans for all your Direct Reports i.e. the Area Managers.
- Manage a shift directly and a major process directly or indirectly becoming a subject matter expert in your area.
- Set / clarify requirements and expectations for Area Managers and Team Leaders.
- Work closely with other support teams (HR Financial Manager Facilities Manager Safety & Security Manager IT Manager) to build and secure support and resources for projects and initiatives.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Implement change and/or develop new processes as required.
- Participate from time to time in cross-functional Process and Business Improvement projects.
- Candidates must be flexible to work weekends and/or overnight shifts regularly.
- Mobility/ Relocation for one of the regions: Northeast of Brazil.
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Experience building and managing teams
- Speak write and read fluently in English and have the ability to take direction in English
- Experience in an operational role or experience in logistics
- MBA or Masters degree in management business administration economics engineering marketing
- Experience in business process improvement Lean or Six Sigma
- Experience using Excel and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers resulting in exceeded productivity goals and delivery against our customer promises
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.
- Responsible for the overall safety quality performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor train and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
Key job responsibilities
This position will be based in Recife region.
Amazon is looking for an Operations Manager to be based in our new Fulfillment Center in Recife. The Operations Manager has complete responsibility for all processes within a warehouse on a specified shift or across multiple shifts. Reporting to the Sr. Ops Manager and you will be directly responsible for a team of Area /Team Managers and their direct reports. You will work to continuously improve the functionality and level of service that we provide our customers resulting in exceeded productivity goals and delivery against our customer promises
As the Operations Manager you will:
- Lead and supervise a team of Area Managers and hourly associates in outbound and/or inbound operations for the night shift.
- Responsible for the overall safety quality performance and customer experience of the shift.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Accountability for meeting and exceeding operational goals.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Mentor train and develop teammates for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.
- Manage and drive staffing plans schedules quality initiatives performance levels process change initiatives and other Process Improvement/ Six Sigma initiatives to enable Operations and to attain the Business Plan.
- Manage a team of approximately many employees within a very fast-paced/ time-critical and demanding environment. This will include the setup and implementation of career development plans for all your Direct Reports i.e. the Area Managers.
- Manage a shift directly and a major process directly or indirectly becoming a subject matter expert in your area.
- Set / clarify requirements and expectations for Area Managers and Team Leaders.
- Work closely with other support teams (HR Financial Manager Facilities Manager Safety & Security Manager IT Manager) to build and secure support and resources for projects and initiatives.
- Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
- Implement change and/or develop new processes as required.
- Participate from time to time in cross-functional Process and Business Improvement projects.
- Candidates must be flexible to work weekends and/or overnight shifts regularly.
- Mobility/ Relocation for one of the regions: Northeast of Brazil.
- Bachelors degree or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Experience building and managing teams
- Speak write and read fluently in English and have the ability to take direction in English
- Experience in an operational role or experience in logistics
- MBA or Masters degree in management business administration economics engineering marketing
- Experience in business process improvement Lean or Six Sigma
- Experience using Excel and SQL
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
About Company
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