Learning & Development Business Partner, Global Operations Learning & Development (GOLD) LATAM Go to Market Team

Amazon is seeking a skilled motivated and customer-obsessed Learning Business Partner to support our Global Operations Learning & Development initiatives in LATAM.

This role will support our Go-to-Market team responsible for driving learning solutions that enable operational excellence across Brazilian operations. You will serve as a partner bridging the gap between operations leaders HR and product teams helping to identify develop and implement effective learning solutions while ensuring continuous improvement and measurable business impact.

The ideal candidate is a passionate customer and learner advocate who communicates clearly and concisely in a way that motivates others to action. You bring proven capabilities in managing projects demonstrate attention to detail and effectively manage competing priorities. You are a self-starter with a high level of flexibility commitment and the ability to continuously improve the process of managing learning and talent development activities across Brazil operations.

Key job responsibilities
- Work with the central product function to conduct comprehensive learning needs analyses to identify skill gaps and development opportunities across Brazil operations

- Translate business challenges into learning requirements and opportunities

- Partner with operations leaders to understand strategic priorities and align learning solutions accordingly

- Collaborate with product teams to communicate learning requirements and ensure solutions meet business needs

- Drive rapid deployment and acceleration of learning initiatives to meet business demands

- Lead end-to-end implementation of learning solutions across designated Brazilian sites

- Create and maintain execution roadmaps to ensure timely delivery of learning programs

- Track performance metrics and drive continuous improvement of learning programs

- Develop and execute change management strategies to drive program adoption

- Maintain stakeholder communications to a high standard of clarity and professionalism in both Portuguese and English

About the team
Global Operations Learning & Development (GOLD) supports Amazons vision to be Earths most customer and employee-centric company by driving workforce development across Worldwide Operations. GOLD delivers onboarding leadership development and continuous learning experiences for frontline employees leaders and HR professionals equipping them with the skills to drive operational excellence and meaningful employee interactions throughout the employee lifecycle.

- Speak write and read fluently in English
- Experience in stakeholder and communication management
- Experience managing multiple projects and priorities across teams in a fast-paced deadline-driven environment
- Experience creating and implementing large-scale programs
- Speak write and read fluently in English at C1 level or above
- experience in an HR Business Partner Learning & Development or people-related function
- Strong analytical and problem-solving skills

- Bachelors degree or equivalent in Instructional Design Adult Learning Learning Design Principles Learning Science Educational Psychology or a related field
- Experience with adult learning instructional design methods and best practices
- Experience with AI tools or technology-enabled solutions to drive efficiency in planning communications or reporting

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.