Last Mile Team Lead, Sub Same Day

We are looking for a Last Mile Team Leader to lead Sub Same Day Operations in the São Paulo metro region. This leader will own the On The Road (OTR) area ensuring ultra-fast deliveries with the highest standards of safety quality and cost efficiency.
You will drive network strategy and execution routing transportation process and delivery execution partnering with Operations ACES and Tech teams to build scalable solutions.

Key job responsibilities
Safety: Own safety culture and compliance across all nodes in the region
People: Develop and lead Delivery Operations Analysts driving high performance and engagement
Operational Performance: Monitor and optimize key metrics with real-time management
Capacity & Transportation: Size fleet and resources according to forecasted demand ensuring coverage and cost efficiency
Route Optimization: Propose improvements in route-length cycle time and stop sequencing
OTR Projects: Lead lane expansion capacity adjustments and geographic coverage growth
Continuous Improvement: Eliminate defects via RCA implement mechanisms (Gemba audits WBR/DBR) and reduce cost per package
Expansion: Support launches of new SSD nodes in the metro area
Willing to work during weekends/holidays


A day in the life
As a Last Mile Manager in SSD Transportation you will work at the intersection of customer promise transportation capacity technology and operations. The role combines strategic with operational execution. You will use data to identify structural opportunities develop scalable transportation solutions and work with stakeholders to translate strategy into measurable improvements for our customers and delivery network.

- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Bachelors degree or equivalent
- Experience in managing teams
- Experience in a logistics/operations environment
- Willingness to travel

- Experience with performance metrics and process improvement and Lean techniques

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