IT Support Associate II

Responsibilities Include:

The position is based at São Paulo main office with satellite offices in Guarulhos and Santos. 

There is a possibility to support multiple offices remotely across Brazil.

Server room maintenance and administration (including backups)

Automation & Innovation (including PowerShell)

Procurement Asset management and Inventory

Audio/visual equipment maintenance and troubleshooting

Telecom administration and maintenance

Administration of Expeditors Proprietary Applications

Administration of 3rd Party Systems

Capacity utilization and planning

Helpdesk administration

Training

Disaster recovery & high availability

Cybersecurity

Qualifications :

A Successful Applicant Will Exhibit:

Effective written and verbal communication skills in English 

Time management and task prioritization (including project work) 

Collaborative mindset 

Knowledge of latest technologies and industry trends 

Commitment to company policies and controls 

Customer service skills

Availability for after-hour incidents & implementations

A sense of urgency

Own vehicle available for travel between São Paulo Santos Guarulhos and Campinas.

Education and Experience: 

Bachelors Degree is mandatory

IT Certifications considered a plus: CompTIA Cisco Microsoft VMware Linux 

Preferred IT helpdesk background

Fluent English Speaking 

Informações adicionais :

Expeditors offers excellent benefits 

Health Plan: Medical Prescription Drug Dental and Vision 

Employee Stock Purchase Plan

Training and Personnel Development Program

Remote Work :

No

Employment Type :

Intern