Data Analytics Specialist — SQL, Automation, AI & Modeling

NPS Prism


Job Location:

São Paulo - Brazil

Monthly Salary: Not Disclosed
Posted on: 21 days ago
Vacancies: 1 Vacancy

Job Summary

Hybrid position (2 days per week) based in São Paulo.

Please submit your resume in English.


WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORK
NPS Prism is a market-leading cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with actionable insights and analysis that guide the creation of game-changing customer experiences. Based on rock-solid sampling research and analytic methodology it lets customers see how they compare to their competitors on overall NPS and on every step of the customer journey.
Launched in 2019 NPS Prism has rapidly grown to a team of over 200 serving dozens of clients around the world. While NPS Prism is its own company NPS Prism is 100% owned by Bain & Company one of the top management consulting firms in the world and a company consistently recognized as one of the worlds best places to work. We believe that diversity inclusion and collaboration are key to building extraordinary teams. We hire people with exceptional talents abilities and potential then create an environment where you can become the best version of yourself and thrive professionally and personally.

WHAT YOULL DO
In this role you will be responsible for turning complex data and business problems into clear analytical outputs that support client conversations commercial strategy and product-driven insights.
You will:

  • Structure analyses from business problems
    Translate open-ended questions into clear analytical approaches define the right methodology identify the data needed and communicate findings in a way that drives decisions.
  • Build scalable analytics and automation
    Automate recurring analyses reporting flows data quality checks and commercial analytics processes using tools such as SQL Python R Alteryx or similar technologies.
  • Work deeply with data
    Extract transform validate and analyze datasets from multiple sources ensuring accuracy consistency and analytical rigor.
  • Develop advanced analyses and models
    Apply statistical predictive or machine learning techniques when relevant using Python R or other analytical tools to solve real business problems.
  • Use AI to improve analytics workflows
    Apply AI tools and techniques to accelerate analysis automate repetitive tasks improve insight generation and enhance the quality and scalability of analytical outputs.
  • Generate client-ready insights
    Create analyses visualizations and narratives that can be used in client meetings sales conversations internal strategy discussions and thought leadership materials.
  • Create dashboards and analytical products
    Build dashboards reports and analytical tools that make data easier to use and interpret for business stakeholders.
  • Ensure quality and excellence in execution
    Deliver high-quality zero-defect work through strong validation documentation and attention to detail.

ABOUT YOU
We are looking for a senior analytics professional who is both technical and business-oriented: someone who can work hands-on with data structure ambiguous problems build scalable solutions and translate analysis into clear business recommendations.
You will be a strong fit if you have:
  • Strong experience in analytics data analysis business intelligence customer insights consulting analytics financial analytics product analytics or a related field.
  • Advanced SQL skills including joins aggregations data transformation and working with large or complex datasets.
  • Hands-on experience with Python and/or R for data analysis automation statistical analysis or modeling.
  • Ability to structure an analysis from an ambiguous business problem defining the right approach methodology data needs and analytical path.
  • Experience building automated workflows recurring analyses dashboards reporting pipelines or scalable analytical processes.
  • Solid understanding of statistics and analytical methods such as descriptive analysis hypothesis testing regression forecasting clustering segmentation or predictive modeling.
  • Experience using AI tools or techniques to improve analytical work automate tasks accelerate insight generation or enhance the quality of outputs.
  • Strong communication skills with the ability to translate complex analyses into clear insights narratives and business recommendations.
  • Advanced English both written and spoken.
  • Advanced Excel and PowerPoint skills.
  • Experience creating dashboards reports visualizations or analytical tools using platforms such as Tableau Power BI Alteryx SAS SPSS dbt or similar tools.
  • Exposure to consulting banking retail marketplaces technology SaaS customer experience research consumer analytics or survey-based analytics is a plus.
  • Familiarity with NPS CX analytics market benchmarking generative AI LLMs prompt engineering or AI-assisted analytics workflows is also a plus.
  • We do not expect every candidate to have experience in all of these areas. We are especially interested in people who are curious structured rigorous with data and excited about using analytics automation and AI to solve real business problems.

Required Experience:

Senior IC

Hybrid position (2 days per week) based in São Paulo.Please submit your resume in English.WHO WE ARE & WHAT MAKES US A GREAT PLACE TO WORKNPS Prism is a market-leading cloud-based CX benchmarking and operational improvement platform owned by Bain & Company. NPS Prism provides its customers with acti...

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NPS Prism provides actionable voice-of-the-customer insights from your own and your competitors’ customers. Start making the improvements they care about most.

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