Liaison Officer

To provide end-to-end support for cross-border payment requests and queries ensuring accurate review validation and processing of instructions investigations effective resolution of payment exceptions and timely stakeholder engagement within agreed service level agreements.

Qualifications :

Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Corrective Actions
Operations
1-2 years
Broad knowledge and practical work experience within a payments processing area

1-2 years
Knowledge and practical experience with using computers and relevant programmes and systems to capture and upload data is preferable

1-2 years
Previous banking knowledge is preferable. Previous experience from a graduate programme or learnership

Behavioural Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Checking Things
• Developing Expertise
• Establishing Rapport
• Following Procedures
• Generating Ideas
• Interacting with People
• Meeting Timescales
• Producing Output
• Taking Action
• Upholding Standards

Technical Competencies:

• Client Servicing
• Data Analysis
• International Market Knowledge
• IT Systems
• Local Market Knowledge
• Query Resolution
• Risk Reporting

Remote Work :

No

Employment Type :

Full-time