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Onsite Support Engineer
Job Location:
Monthly Salary:
Posted:
13 October 2026 (Yesterday)
Posted:
Application Deadline:
14 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Onsite Support Engineer
Location: Brussels Belgium
Duration: 6 months
Start Date: ASAP
Experience: 810 years
Role Overview
We are seeking an experienced Onsite Support Engineer to provide end-user IT support and maintain workplace technology across desktop mobile and meeting room environments.
Key Responsibilities
- Provide onsite and remote support for Windows laptops desktops and peripherals.
- Troubleshoot hardware software operating system and application issues.
- Support Microsoft 365 applications including Outlook Teams OneDrive and Office.
- Install replace upgrade and manage IT devices and assets.
- Support Apple iPhones iPads and Android smartphones and tablets.
- Configure email VPN Teams and mobile applications.
- Manage device enrollment and configuration through Microsoft Intune or other MDM solutions.
- Support Microsoft Teams Rooms and video conferencing equipment including displays cameras microphones and speakers.
- Perform pre-meeting checks and provide executive meeting support when required.
- Coordinate with AV vendors to resolve complex technical issues.
- Provide onsite technical assistance to infrastructure network security server and workplace teams.
- Perform cable patching equipment installation device replacements and connectivity checks.
- Manage incidents and service requests through ServiceNow or equivalent ITSM tools.
- Ensure SLA compliance and maintain accurate asset and CMDB records.
- Participate in site audits technology refresh projects and operational improvement initiatives.
Required Skills and Experience
- 810 years of relevant IT support experience.
- Strong knowledge of Windows 10/11 operating systems.
- Experience supporting Microsoft 365 Teams Outlook and OneDrive.
- Hands-on experience supporting Apple and Android mobile devices.
- Knowledge of Microsoft Intune and mobile device management.
- Experience supporting Microsoft Teams Rooms and meeting room technologies.
- Basic networking knowledge including LAN Wi-Fi TCP/IP and VPN.
- Familiarity with ServiceNow or similar ticketing systems.
- Strong hardware troubleshooting and IT asset lifecycle management skills.
- Excellent communication customer service and problem-solving abilities.
