MES Support Engineer L2 (mwd)

• Provide Level 2 support for MES-related incidents and service requests.
• Support end-users working in manufacturing and laboratory environments.
• Execute MES configuration changes following approved procedures.
• Troubleshoot application issues impacting production activities.
• Support batch execution electronic records and manufacturing workflows.
• Participate in testing activities for system updates and enhancements.
• Ensure compliance with GMP GxP and Data Integrity requirements.
• Follow change management incident management and deviation processes.
• Contribute to documentation SOPs and knowledge articles. 
• Collaborate with Manufacturing Quality Validation and IT teams to ensure system reliability.

Qualifications :

• 3 to 5 years of experience in MES Manufacturing IT or Application Support.
• Experience in Pharmaceutical Biotechnology Life Sciences or Laboratory environments.
• Good understanding of manufacturing and laboratory processes.
• Ability to perform MES configuration and support activities.
• Understanding of GMP/GxP environments.
• Experience with incident problem and change management.
• Basic SQL and troubleshooting skills.
• Strong communication and stakeholder management skills.

Nice to Have:

• Experience with Werum PAS-X Siemens Opcenter Emerson Syncade or equivalent MES platforms. 
• Knowledge of ALCOA and Data Integrity principles.
• Exposure to Computer System Validation (CSV).
• Experience supporting regulated production environments.

Additional Information :

All our positions are open to both women and men and are of course open to people with disabilities.

Remote Work :

No

Employment Type :

Full-time