Learning and Development Orchestration Lead for NATO with security clearance

A NATO organisation is looking for someone to orchestrate its enterprise-wide learningand development programme: working out what people actually need designing the offerings that meetit getting them adopted across a very large and very distributed organisation and measuringwhether any of it landed. It is a single-contractor role 90% remote with roughly one day in ten inBrussels.

• User research and journey mapping quarterly research into user needs and painpoints enterprise personas and journey maps that show where the experience can be improved.
• Designing and delivering the offerings bespoke training needs analyses fortechnical and non-technical audiences then shaping the residential mobile and hybrid learning thatanswers them through a learning management system.
• Engagement strategy building and running engagement communication andadoption plans and working with designers developers and product managers on learning experiencespeople will actually use.
• Running several projects at once and landing them on time on cost and to quality milestoneslearning pathways risks issues and the mitigations for both.
• Metrics tracking bespoke engagement measures analysing them and makingrecommendations that follow from the data rather than from opinion.
• Change management a plan to support adoption including identifying anddealing with resistance rather than hoping it goes away.
• Stakeholder management identifying who is affected across the enterprisebuilding the relationships keeping people informed and reporting institutional analysis andquality assurance straight to senior leadership.
• Content adapting at least four content artefacts a month for internalchannels collaborating with ten or more entities so the messaging stays consistent reviewingdigital content weekly and refreshing the curation approach every couple of months.
• Supporting internal events workshops and leadership development programmes and thedissemination of leadership messages.
• Establishing feedback mechanisms and designing the enterprise-wide engagement metrics used tojudge whether communication is working.

• More than seven years of NATO experience in education and training and morethan seven years in industry in change management and L&D roles.
• A Masters in communications public relations or a security-related field or substantialexperience running digital transformation in an international environment.
• Previous experience at NATO headquarters and across the wider NATO enterprise doing digitaltransformation stakeholder engagement strategy planning and operational delivery.
• A track record of working with NATOs education and training facilities and the strategiccommands on learning and development.
• An internationally recognised cybersecurity certification.
• Significant event management experience and the planning design and delivery of NATO learningexercises and training events.
• Demonstrated ability to build learning architectures and skills-competency mappings using theSFIA and NICE frameworks.
• Applied experience of the NATO lessons-learned process for quality assurance.
• The ability to juggle several tasks in a fast-moving environment.

• Certification in ITIL 4 and in agile project management.
• Confidence with the alliances own exercise-management and training-objective tooling.

• 90% remote 10% on site in Brussels with travel to NATO locations up to onetrip a month and at least four a year. Travel and subsistence are included in the price notreimbursed separately.
• Belgian business hours: Monday to Thursday 08:30-17:30 Friday 08:30-15:30 CET.
• Starting no later than 15 September 2026 and running to 31 December 2026 with independentoptions for 2027 and for 2028.
• This is a single-contractor assignment.
• You must hold a valid clearance and be a citizen of a NATO member country.

If you have spent years getting large sceptical internationally scattered organisations tolearn something new this one is built for you.