IT Project Manager Microsoft M365

Objective:

The mission aims to coordinate the adoption of Microsoft 365 across all departments to train and coach users including individually and in large numbers and to link business needs and technical managers in order to frame configuration choices in the best interests of IT and business while respecting hospital constraints: security confidentiality of patient data regulatory compliance.

Perimeter:

• The scope covers all Microsoft 365 suite solutions available to staff with a focus on Teams Outlook SharePoint OneDrive and Copilot.
• User adoption and support: design and deliver training programs tailored to different profiles (healthcare professionals administrative staff management) provide ongoing coaching including one-on-one sessions and lead a network of internal digital champions in each department.
• Business-IT scoping: collaborate with technical managers on key configuration decisionsorganization and naming conventions for workspaces controlled creation internal and external sharing sensitivity labels data loss prevention retention and lifecycle managementand document the resulting decisions.
• Project coordination: establish and maintain the project plan lead project committees monitor risks and dependencies and produce reports.
• The ability to design and develop automations (Power Automate) and a strong understanding of identity and access mechanisms are significant assets and will be considered during the application evaluation process.

Desired Profile:

• Profile combining Microsoft 365 adoption and change management expertise with strong project coordination skills having worked in complex environments (hospital or public sector).
• Proficiency in M365 governance models (nomenclature space lifecycle access management archiving).
• Demonstrated ability to train and support non-technical users both individually and in groups and to foster buy-in from teams whose primary priority is patient care.
• Ability to communicate effectively with technical profiles to define the configuration.
• GDPR and health data awareness.
• Native French speaker or equivalent professional English; professional Dutch is an asset.

Deliverables:

Project plan; Microsoft 365 usage charter validated by the Steering Committee; organizational model of spaces by department and by project; governance rules for the lifecycle of spaces; training and communication plan; adoption dashboard and monitoring reports.

Expected Results:

A consistent and sustainable adoption of tools in all directions a reduction in the anarchic creation of spaces documented practices better compliance and increased productivity all in service of a common and shared digital culture.

Skills:

• Automation and integration (Power Automate / API / interoperability) - Level Intermediate
• Change Management - Level Advanced
• Cybersecurity & Compliance (NIS2 GDPR ISO 27001) - Level Intermediate
• Identity and access management (IAM / Azure AD / Entra ID) - Level Intermediate
• Document governance & records management - Level Advanced
• Microsoft 365 - Level Advanced
• Project management - Level Advanced
• Reporting and usage analysis (Power BI / M365 Analytics)