Functional analyst Commercial channels and Products

Please apply via the following link: Ypto NV - Functional analyst - Commercial channels and Products

About the Role

As a Business/Functional Analyst you will join YPTOs AnalySD team within the Commercial Channels & Products domain the IT partner of SNCB/NMBS Marketing & Sales. You support the digital ecosystem behind all commercial channels including the website mobile app ticket vending machines cash desks onboard sales and B2B platforms.

You will take part in the full project lifecyclerequirements gathering feasibility analysis functional design and user acceptance testingensuring our solutions deliver value and improve the customer experience. You also challenge and guide business stakeholders to help define optimal solutions.

Key Responsibilities

• Analyze and document business needs processes and objectives.
• Translate requirements into functional specifications and user stories.
• Collaborate closely with development teams to align technical solutions with business goals.
• Support test planning UAT execution and defect resolution.
• Safeguard solution architecture and coordinate with architects.
• Identify bottlenecks and propose improvements.
• Present functional designs test scenarios and documentation to stakeholders.

Hard Skills

• 7 years as a business/functional analyst.
• Strong requirements-gathering and business analysis skills.
• Fluent inFrench or Dutch English.
• Solid understanding of SDLC and system design principles.
• 5 years experience with BPMN/UML and working in SAFe/Agile environments.
• Knowledge of SQL APIs and basic programming is a plus.
• Experience with public transport e-commerce mobile/web development (Sitecore is a plus).

Soft Skills

• Critical thinking decision-making and problem-solving mindset.
• Strong communication collaboration and stakeholder management.
• Customer-focused detail-oriented and adaptable.
• Ability to lead discussions and present to technical and non-technical audiences.
• Resilience and comfort with ambiguity in a dynamic environment.

Diversity Statement

Everyone is unique. Thats why we believe its important that you can be yourself it makes SNCB stronger. We therefore place great value on diversity and inclusion.

Within our open corporate culture you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own addition to a good work-life balance and a competitive salary you will receive the following benefits:

• the possibility to work remotely flexible working hours;
• 35 days of leave;
• a company car a public transport season ticket;
• a target bonus;
• a comprehensive insurance package (affiliation without own contribution excl. outpatient costs for family members);
  • hospitalisation and dental care for the whole family;
  • outpatient costs ( medical costs separate from hospitalisation);
  • group insurance: supplementary pension work disability and death (cafeteria plan);
  • accidents at work (extralegal);
• meal vouchers and eco-vouchers;
• net allowances for remote working and carwash internet budget.

You will work near Brussels-South station.

1. You apply online : take a close look at your CV and check whether it matches the profile you are looking for. We may call you briefly to ask about your motivation and experience.
2. We invite you for a first (online) HR interview where you can demonstrate your motivation experience and expectations.
3. If the first interview is positive we invite you for a second (technical) interview in Brussels. This interview will be with the team where well discuss the role and how your skills align with the teams needs.
4. If everything goes well we will make you a contract offer.
5. You start your new job!

We reserve the right to adjust or pause this procedure if necessary. Our recruitment team will select the profiles that best match the job requirements to ensure an optimal fit.

Jobreq: 54009

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