Customer Service Representative BeNeLux

About the role

Become our new talent in Customer Service! To strengthen our European Customer Service team we are currently looking for a Customer Service Representative BeNeLux at our Turnhout location for our Label Packaging Materials division with a direct reporting line to our Teamlead Customer Service BeNeLux & this role you will serve as the core engine for your assigned business accounts ensuring seamless operations and cross-border alignment. This is a hybrid position with teleworking opportunities to support a healthy work-life balance.

Key Responsibilities

• Act as the primary contact person for business customers regarding all matters related to label solutions handling everything from order processing and pricing to delivery date coordination.
• Actively collaborate with field sales teams logistics and production to ensure seamless high-quality customer service.
• Participate in shaping and optimizing internal and external operational processes including technical advice sample shipping and operational capacity planning.
• Take independent ownership of managing supporting and strategically developing your assigned customer base to actively contribute to the companys success.
• Work cross-border with various international teams to build and maintain close long-term relationships with customers across the Benelux countries.

Qualifications :

Required

• Completed commercial or technical training a corresponding degree or a similar qualification.
• Professional experience in B2B sales or customer service ideally within an international environment or dealing with complex products.
• Absolute fluency in both Dutch and English.

Skills you need to succeed

• A creative and entrepreneurial mindset with a strong desire to drive innovative projects forward.
• Excellent ability to actively shape your career path and grow within a dynamic global organization like Avery Dennison.

Additional Information :

Why join Avery Dennison

We are a global materials science and digital identification solutions company with locations in over 50 countries and approximately 35000 employees worldwide. Learn more at . Our site in Turnhout founded in 1978 is a collaborative and dynamic environment that supports other Avery Dennison divisions and employs approximately 420 talented individuals. It plays a key role in producing advanced adhesive solutions that address engineering design and sustainability challenges. These performance tapes are designed for functionality productivity and integration enhancing manufacturing efficiency and reducing waste. Serving industries like automotive building and construction medical and personal care the business drives innovation and promotes sustainable practices.

Equal Opportunity Employer

Avery Dennison is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or any other protected status. If you are unable to use our online application process due to a disability please contact us to request an accommodation at In the EMEA region we foster an inclusive culture through active Employee Resource Groups (ERGs) like Elevate Unite and our Mental Health group. Please visit our DE&I page to learn more about our Diversity Equity & Inclusion approach.

Pay Transparency Statement

The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range and in some circumstances may be above or below the range based on various factors including but not limited to a candidates relevant skills experience education and training and location as well as the job scope and complexity responsibilities and regular and/or necessary travel required for the position which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time subject to applicable law.

Remote Work :

No

Employment Type :

Full-time