Backfill Engineer for Dispatch Support
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Job Summary
IT Support Technician (Backfill Dispatch)
We are looking for an experienced IT Support Technician based in (location) to join our team on an on-call basis.
Key Responsibilities:
* Provide onsite IT support and break/fix services
* Troubleshoot hardware software and networking issues
* Install configure and replace desktops laptops printers and peripherals
* Support end-user devices and operating systems
* Escalate complex technical issues when required
* Deliver excellent customer service while meeting SLA requirements
Requirements:
* Experience in onsite IT support or desktop support
* Strong hardware and software troubleshooting skills
* Knowledge of Windows operating systems and Microsoft Office
* Basic networking knowledge (TCP/IP LAN/WAN Wi-Fi)
* Excellent communication and problem-solving skills
* Must be based in Belgium
* Availability for on-call assignments
