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Dutch-speaking Customer Services Advisor I Porto, ...
Whether you are already living in Portugal or considering relocating from abroad this role offers the opportunity to join an international team develop your professional skills and experience life in Portugal. LOCATION: Porto Portugal (Onsite)-Applicants must already have the legal right to work in...
Customer Services Head
Key Responsibilities: Lead and develop a team of agents (chat-only calls).Monitor SLAs response quality and customer satisfaction KPIs.Design and implement SOPs scripts and support documentation.Analyze customer data to improve service efficiency and satisfaction.Own shift schedules workforce planni...
