HR Officer (Financial Services Sector)

Overview: Our client in a well - established Financial Services provider based in Barbados. Due to internal growth they are seeking to add a professional to their existing HR Benefits & Rewards team.

Duties and Responsibilities:

• Coordinate assigned HR operational processes across the employee lifecycle ensuring required activities documentation approvals and HRIS updates are completed accurately and within established timelines.
  
• Apply established HR policies and procedures when responding to routine employee enquiries and explain relevant requirements processes and documentation.
  
• Coordinate employee lifecycle processes including onboarding probation confirmations transfers promotions acting appointments contract renewals and separations.
  
• Coordinate assigned employee benefits processes ensuring employee requests enrolment changes supporting documentation and related transactions are complete and accurate before processing or submission.
  
• Review benefits documentation prepared by the HR Assistant and verify the required information approvals and supporting documentation are complete before submission to external benefits providers.
  
• Provide employees with information on established benefits procedures eligibility requirements and enrolment processes.
  
• Provide managers with information and documentation requirements necessary to facilitate employee benefits transactions.
  
• Review routine benefits enquiries and discrepancies obtain relevant information and coordinate with employees HR team members and benefits providers to facilitate resolution.
  
• Apply established benefits policies and procedures when processing routine requests and refer matters involving exceptions or circumstances outside established guidelines to the Compensation and Benefits Manager or appropriate resources.
  
• Monitor outstanding benefits transactions and follow up with relevant parties to support timely resolution.
  
• Coordinate annual benefits enrolment activities by monitoring deadlines tracking outstanding requirements and coordinating employee communications.
  
• Coordinate the day-to-day administration of the Companys Rewards and Recognition program in accordance with established policies procedures and program guidelines.
  
• Coordinate service awards milestone celebrations employee recognition activities and related communications including scheduling logistics award preparation and distribution.
  
• Provide employees with information on the Rewards and Recognition Program and coordinate with managers to obtain information and documentation required to administer approved recognition activities.
  
• Coordinate the preparation and distribution of approved recognition awards and materials within established timelines.
  
• Provide operational input to the Compensation and Benefits Manager on recurring employee enquiries process issues and opportunities to improve HR service delivery.
  

• Bachelors degree in human resources management Business Administration Management or related area with at least 3 years progressively responsible experience in Human Resource Management with emphasis on HR operations employee services or HR administration.
  
• Experience managing or coordinating employee recognition initiatives would be an asset.
  
• Professional certification in Human Resource Management (e.g. SHRM-CP SHRM-SCP CIPD or equivalent) is an asset.
  
• Ability to communicate information clearly professionally and confidentially both verbally and in writing.
  
• Ability to interpret and consistently apply HR policies procedures and professional judgement in day-to-day operations.
  
• Ability to plan organize and coordinate multiple priorities and HR processes while meeting established deadlines.