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Customer Experience AgentSchedule Coordinator
Job Location:
Job Location:
Bridgetown - Barbados
Monthly Salary:
BBD 2500 - 2500
Monthly Salary:
Posted:
21 August 2026 (16 days ago)
Posted:
Application Deadline:
18 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Overview: Our client is highly innovative technological septic solutions and is looking to recruit a dynamic individual to fill the role of Customer Experience Agent/Schedule Coordinator.
Duties & Responsibilities:
- Communicating effectively with external clients to schedule jobs timely and accurately.
- Analyzing customer data and information and correctly entering information within the system.
- Reviewing customer database and updating information for new and existing Clients and making callbacks for recurring clients.
- Coordinating with Technicians and arranging work schedules according to demand and geographical requirements.
- Daily updating system and uploading and updating videos and pictures of respective jobs.
- Reviewing social media platforms for the company and doing any updates regarding marketing requirements.
- Preparation of business and inspection reports
- Drafting business correspondence as requested by Management.
- Assisting with answering daily calls and providing information about services offered
- Assisting in problem-solving for Technicians and offering septic solutions to Clients
- Office workflow assistance and providing backup support for office operational needs.
Analytical
- The ability to review and process information quickly and to apply it to our operational needs.
Technological
- Quick learner with the ability to utilize various computer systems and familiarity with various social media platforms.
Interpersonal
- The ability to interact and communicate effectively with both our internal and external clients with a high level of customer care.
- The ability to work at a fast pace answer medium to complex problems and problem-solve effectively.
- Works well with a team.
- Coachable and Light-spirited.
Requirements
- Minimum of 3 5 years experience in customer service/sales environment or administrative/operational capacity.
- Marketing or accounting knowledge will be an asset.
- Tertiary qualification or certification in Business Administration or Operation
- Management or Marketing/Customer Service Management.
Required Skills:
Minimum of 3 5 years experience in customer service/sales environment or administrative/operational capacity. Marketing will be an asset. Tertiary qualification or certification in Business Administration or Operation Management or Marketing/Customer Service Management.
