Product Support Team Lead Jobs in Bangladesh

DescriptionThe Support Team Lead is a player-coach role. You are a hybrid of techie-lover problem-solver business-thinker and customer advocate AND coach. This position focuses on balancing team needs and supporting customers directly. You will take on escalations help manage the support queue and p...

Key Responsibilities:Lead and manage vendor operations and CoE members ensuring SLAs and quality standards are met.Oversee vendor performance to ensure key metrics and targets are achieved.Support vendors with tablet operations order fulfillment operating hours and payment and billing processes.Cond...

Key ResponsibilitiesLead and manage incubation and content team members ensuring SLAs and quality standards are met.Oversee the 60-day vendor incubation journey and ensure achievement of key metrics including javelin.Ensure accurate menu creation timely updates and dish-level photography in line wit...