Business Development Manager

Business Development:

• Manage an assigned geography for business development and demonstrate extensive knowledge of potential customers and competitors in this area.
• Maintain & replenish a Strong Dynamic Customers Target List both for locally & overseas decided/ influenced businesses.
• Timely data entry in our Customer Relationship Management tool.
• Orchestrate customer / branch relationships and collaborate with regional Product Service Geo and Knowledge Management resources.
• Participate in the creation of value-added solutions for customers logistics needs including supporting diagrams and cost-benefit calculations.
• Support the transition of new accounts through customer introductions information transfer and securing any necessary customer paperwork.
• Attend training & development sessions to continue developing selling skills and updating Expeditors Product and Service knowledge.
• Submit a regular Business Development Progress report to Regional Sales Manager.
• Regular discussion/reviews with the Sales/Product/Geo & undertake product specific initiatives & projects in collaboration with product/ service/ geo leaders.
• Maintain an aggressive Must Win strategy at all levels of the program.
• Facilitate customer facing GLCs and Webinars.
• Participate in Customer Workshops and Focus groups.

Network Engagement:

• Involvement network and local customer engagements and visitor management as directed by the Regional Sales Manager.
• Create visibility and gather support for network and locally generated business development/ sales opportunities.
• Strategic Product engagement to support route specific pricing and new service deployment.
• Actively support ADP expansion and development.
• Vertical program alignment.
• Drive Digitalization transformation at all levels in the program.
• Lost / Declining Business Project supporting Account Management.
• Play a leading role in GEO led business development initiatives.
• Build reporting tools.

People:

• Update and share internal market Awareness sessions.
• Lead and support implementing new system changes and enhancements into the region.
• Be actively involved in change and suggest system/process improvements.

Travel:

• Extensive travel to Expeditors offices and customers as per guidelines.

Compliance:

• Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

Culture:

• Proactively promote the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary. 10 Critical Success Factors and 6 elements of customer service.
• Protect the Network and the company objectives at all times.

Skills:

• Effective interpersonal skills including proven abilities to listen comprehend communicate clearly and concisely.
• Good Microsoft Office skills (Excel Word etc.).
• A broad range of management skills with a particular emphasis on leadership motivation communication and planning.
• Must have excellent communication skills both written verbal and presentational.
• Extensive negotiation and human relations skills are required.
• Proven negotiation skills & ability to have strategic approach to business opportunities
• Ability to manage multiple deadlines and projects.

Behaviors:

• Self-motivated.
• Self-reflecting and open to feedback.
• Role model of integrity and pride for all employees.
• Proven leadership attitude and background.
• Must be a strong team player with a firm personal commitment towards the business and its customers.
• Must value diversity and exhibit a leadership style that empowers coaches mentors and fosters a cohesive team environment.
• Strictly adheres to the Companys mission statement.
• Must have excellent collaborative skills

Qualifications :

Education and Experience:

• Minimum 5 years of direct experience in a customer facing role within our industry.
• Ideally having regional market experience in either Europe and/or South Asia.
• Experience in a global organization.
• Bi-lingual ability is a plus.

Additional Information :

Training Requirements: 

• Meet the companys annual training requirement of 52 hours including participation in management and leadership development programs as needed.

Employee Benefits:

• Paid Vacation Holiday Sick Time.
• Health Plan: Medical.
• Training and Personnel Development Program.
• Gratuity Provided Fund Medical Insurance WPPF
• Competitive salary package depending on the candidates experience.

P.S: This Job is only applicable for Bangladeshi nationals

Remote Work :

No

Employment Type :

Full-time