Training Manager – Task Force

Additional Information: This hotel is owned and operated by an independent franchisee A Properties Co. W.L.L. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

• Conduct a comprehensive training needs assessment upon commencement of the assignment.
• Develop and implement a minimum 6-month training action plan based on identified operational and employee development needs.
• Deliver Marriott-aligned orientation service operational leadership and compliance training.
• Work closely with department heads to identify employee performance and competency gaps.
• Coach and develop supervisors managers and associates.
• Monitor training attendance completion and effectiveness.
• Maintain accurate training records and prepare monthly training reports.
• Support the implementation of Marriott learning programs and initiatives.
• Conduct training audits and recommend corrective actions where required.
• Monitor improvement in service quality employee performance and compliance with hotel standards.
• Develop departmental trainers and strengthen the propertys internal training capability.
• Conduct regular follow-up assessments to measure the effectiveness of training.
• Provide management with progress updates and recommendations throughout the assignment.
• Ensure that training systems materials and processes are properly established and documented before completion of the task-force assignment.
• Prepare a handover and sustainability plan to ensure continuity of training after the six-month assignment.
• Perform other duties related to Learning & Development as assigned by management.

• Bachelors degree or diploma in Hospitality HR Business or related field.
• Minimum 35 years hotel training/L&D experience preferably at management level.
• Previous Marriott or international hotel experience is preferred.
• Task Force pre-opening or hotel opening experience is an advantage.
• Strong knowledge of hotel operations service standards and SOPs.
• Excellent training presentation coaching and communication skills.
• Good command of English and Microsoft Office.
• Strong leadership organization and interpersonal skills.
• Able to work with multicultural teams and adapt quickly.
• Willing to travel/relocate and commit to a minimum 6-month Task Force assignment.

This company is an equal opportunity employer.

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