Master Diagnostic Technician

Job Overview

We are seeking a seasoned and detail-oriented professional with 5 to 7 years of proven experience to join our this role you will play a critical part in driving operational efficiency managing key projects and ensuring seamless execution of daily responsibilities. The ideal candidate is a proactive problem-solver with a solid educational foundation and a track record of reliability and excellence in their field.

Responsibilities

• To perform all work assigned quickly economically and to company and manufacturers standards.

• To advice workshop team leader if additional work is required on a vehicle and seek his assistance and authority in the rectification of faults.

• To supervise and assist with the training of any apprentice when requested by senior technician or service executive.

• To maintain a high level of competence for the work to be undertaken by undergoing on side training attending courses at suppliers and manufacturers and reading technical bulletins as required.

• To discuss with customers problems with the vehicle as requested (total involvement)

• To ensure the company image of professionalism and quality of service is maintained when dealing with customer

• To maintain equipment protective clothing and work areas in a clean tidy and safe condition.

• To assist management with the introduction of new methods of work designed to improve efficiency.

Qualifications

• Minimum of 5 to 7 years of progressive experience in a similar role or industry.

• Possession of a Diploma or any relevant vocational certification/degree in a related field.

• Strong organizational and time-management skills with the ability to prioritize tasks effectively.

• Excellent communication and interpersonal skills to collaborate across teams.

• Proven problem-solving capabilities and a strong attention to detail.

• Proficiency in relevant software tools or platforms standard to the industry.