Commercial and Operational Management

5000 US

• Execute business expansion and new business development strategies.
• Oversee store performance ensuring optimal sales levels profitability and inventory control.
• Develop and implement the annual strategic plan and budget for all stores.
• Coordinate promotions discounts and advertising campaigns in collaboration with the Marketing and Purchasing departments evaluating their profitability.
• Identify market opportunities to strengthen brand positioning.
• Ensure that store teams comply with each brands guidelines standards and policies.
• Maintain optimal inventory levels across stores preventing both overstocking and stockouts.
• Ensure profitable and sustainable operations by making decisions based on financial performance indicators.
• Regularly review and analyze profit and loss statements (P&L) with Senior Management identifying variances and opportunities for improvement.
• Propose marketing initiatives promotions and commercial strategies to the Marketing and Sales teams to drive revenue growth.
• Monitor the annual marketing plan ensuring proper execution and adaptation to local market conditions.
• Consistently ensure that sales are generated at profit margins that are beneficial to the company.
• Maintain a clear understanding of sales targets by product category and develop specific action plans to achieve them effectively.
• Stay informed about market trends consumer behavior and high-demand products promptly reporting commercial opportunities to Senior Management.
• Recommend the introduction of new products brands or pricing adjustments to Senior Management to maintain competitiveness and respond to market needs.

• Ensure efficient product replenishment and availability in coordination with the Logistics and Purchasing departments.
• Implement inventory control measures to minimize losses theft shrinkage and waste.
• Establish optimal inventory levels by brand and product group continuously monitoring inventory turnover.
• Assume direct responsibility for store inventory ensuring accuracy and the timely execution of scheduled cycle counts.
• Ensure inventory is consistently maintained in optimal condition regarding product presentation and availability.
• Maintain appropriate inventory turnover preventing excessive stock accumulation and slow-moving products.
• Continuously monitor product expiration dates ensuring timely sales before expiration.
• Immediately report expired or near-expiration products received and request the corresponding credit notes or necessary adjustments.
• Coordinate and execute product re-export operations when requested by Senior Management ensuring compliance with applicable procedures documentation and internal controls.
• Identify and evaluate local logistics marketing and other service providers offering competitive rates and added value to the company.

• Recruit train supervise and evaluate employees under direct responsibility.
• Build and develop high-performing teams ensuring the achievement of individual and collective objectives.
• Lead performance-based incentive programs linked to sales targets and key performance indicators (KPIs) motivating employees to achieve established goals.
• Supervise employee schedules professional appearance and compliance with company policies across all stores.
• Submit monthly reports to Regional Human Resources regarding staffing levels personnel movements and any relevant employee-related matters or incidents.

• Develop and implement customer service practices that enhance customer satisfaction loyalty and retention.
• Ensure the proper implementation of visual merchandising strategies and consistent application of brand identity guidelines.
• Maintain stores in excellent operating condition ensuring cleanliness organization product availability and attractive merchandise displays.
• Ensure that all in-store advertising promotional materials signage and visual displays remain updated and aligned with Marketing Department guidelines.

• Conduct feasibility studies and coordinate with internal departments all activities required for new store openings.
• Manage the necessary permits licenses purchases and operational requirements to ensure successful store launches and efficient operations.

• Monitor operating expenses and prepare monthly budgets by store and individual salesperson.
• Assume responsibility for cash deposits ensuring they are completed within a maximum period of three (3) days.
• Ensure the proper transparent and controlled use of petty cash exclusively for authorized operational expenses.
• Supervise and optimize store operating expenses continuously identifying opportunities to improve efficiency and eliminate unnecessary costs.
• Conduct periodic cash counts and cash reconciliations to ensure financial control and safeguard company funds.
• Prepare and submit all reports requested by Senior Management or supporting departments accurately and within established deadlines.
• Prepare and submit supplier payment schedules within the deadlines established by the Accounting Department.
• Promptly inform Senior Management of any new laws regulations taxes duties or additional charges that may affect operations or require corporate attention.
• Continuously monitor operating profit margins ensuring alignment with established financial objectives and profitability targets.

• Expand the wholesale customer portfolio and diversify the product offering within each category.
• Identify and evaluate local business opportunities to increase company profitability market penetration and sustainable growth.
• Perform other related duties and responsibilities consistent with the nature and scope of the position.